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Reviewed 5 March 2021 via mobile

It was a lovely one-night stay with the family, we’ve enjoyed it very much and we will repeat it again soon!
The overall experience was nice and satisfying especially that the staff were very warm and welcoming!
The heated pool for kids was very appropriate and warm enough although the weather wasn’t very hot.
The food was good for dinner but breakfast could be better.
For the night there was a band and it was fun!
I highly recommend it!

Date of stay: March 2021
Trip type: Traveled with family
1  Thank IsraaAB88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastien Mariette, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 5 March 2021

Dear Ms. Israa,

It was a real pleasure welcoming you and thank you for taking the time to share your kind feedback with the TripAdvisor community. We are very pleased to receive your perfect rating and you found many aspects of our hotel facilities and services beyond your expectation and that you were able to fully unwind and indulge the wonders of the Dead Sea. Given your desire to return, the entire team is already looking forward to welcoming you back to the shores of the Dead Sea.

Kind regards,
Sebastien Mariette
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 March 2021 via mobile

Great stay, while in current covid situation. Breakfast is well arranged and delicious, sufficient spaces and perfect serving of the staff and services was great. It was a wonderful choice! Everything was perfect.

Date of stay: March 2021
Trip type: Traveled as a couple
Thank Sammur90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastien Mariette, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 3 March 2021

Dear Mr. Sammur,

Thank you for sharing your amazing experience following your recent stay at our hotel. You have definitely made the right decision of choosing our hotel to celebrate your anniversary. We were also pleased to read that you enjoyed very much your stay in particular the excellent service provided by our team. It is truly rewarding that the team greatly contributed to this, as we aim to provide each and every guest with a memorable experience. We look forward to the next special day that you will choose to share with us.

Kind regards,
Sebastien Mariette
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 March 2021 via mobile

Booked last week and as soon as I arrived I was greeted by very friendly staff and the hotel front desk agent Mohammad Yacoub took very good care of us and our stay extra pleasing and satisfying, will be booking again!

Date of stay: February 2021
Trip type: Traveled with friends
Thank zaidy1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastien Mariette, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 3 March 2021

Dear Mr. Zaid,

Thank you for giving us a perfect rating. We are very pleased to know that your enjoyed your overall stays with us. We will gladly share your praising comments with the team especially to Mohammad Yacoub. We hope to have the pleasure of welcoming you back in the near future.

Kind regards,
Sebastien Mariette
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 March 2021 via mobile

Ahmad Alkhateeb has us helped,very comfortable with 5 stars service,we were 6 persons as Family.
I well repeat it as possible as.Kempinski ist the best with 9 pools.it was wiht foods .rooms are closed to see .i recommend ishtar kempinski .

Date of stay: March 2021
Trip type: Traveled with family
Thank samera596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastien Mariette, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 2 March 2021

Dear Ms. Samera,

Thank you for writing such a wonderful review and recommendation. We are pleased to know that the team has made your stay very pleasurable and that you have explored the resort all over. We do take pride in catering to our guest’s needs the best way we can. We hope to have the pleasure of welcoming you back to the Dead Sea, hopefully soon!

Kind regards,
Sebastien Mariette
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 March 2021 via mobile

Very nice service and very kind staff where you can enjoy dinner with an amazing view. The food was nice with fresh ingredients.
Special thanks go to Mr Bajis and Mr Ammar for their warm greetings and excellent service

Date of stay: March 2021
Trip type: Traveled with family
Thank bahaamrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastien Mariette, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 2 March 2021

Dear Mr. Bahaa,


Thank you for taking time to review our property. The customer service experience here was the best we have had. We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud and motivates us at the same time! We look forward to welcoming you back to the hotel in the near future.

Kind regards,
Sebastien Mariette
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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