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All reviews pine forest taman safari mountain view swimming pool nice view fresh air f b playground for kids puncak area soccer field nice hotel keep up the good work resort spa family vacation table tennis short escape warm water
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Reviewed 10 October 2018

Nature View is gorgeous, facilities excellent but food need put more variety. Overall recommended place to stay for holidays. Can wait to come back for second times. Kids were enjoyed stay there and asking for extend

  • Stayed: October 2018, traveled with family
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Review collected in partnership with this hotel
Thank adimsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pesona Alam R, Marketing Communication at Pesona Alam Resort & Spa, responded to this reviewResponded 12 October 2018

Dear Sir Adimsi,

Thank you for your kinds words and the time you took to share them with us.

It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.

We look forward to welcome you again at our resort.

Naturally yours,


Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 October 2018

The resort is a perfect place to relax and refresh your self from busy town. The hotel is surrounded by pine forest so the air is so fresh. The facilities is complete too, nice playground, great jogging track, nice view, nice restaurant in the area. However, we think some facilities needs needs improvement. I think the pool in the hotel is too small comparing to the hotel size. While in the Villa, the pool is dirty and too deep. (adult pool). The children pool was not too clean too when we visited. Some tools in the Villa is not working like hairdryer and the electric stove.

  • Stayed: October 2018, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank rtrias559477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pesona Alam R, Marketing Communication at Pesona Alam Resort & Spa, responded to this reviewResponded 11 October 2018

Dear Madam Rtrias559477,

Thank you for your kinds words and the time you took to share them with us.

It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.

We look forward to welcome you again at our resort.

Naturally yours,


Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 October 2018

Nice and clean rooms... Check in was a bit slow as we have to wait for nearly an hour just to get 1 room ready for us from the 3 rooms we’ve booked. The heated pool was way too hot as my 5 year old was all red on the face after 10 mins in it and not feeling too well. But after sitting down on the pool chair n have some drink he feels better... apart from that everything was great, the kids had fun. Maybe add a tennis court, that would be a great extra activity there.

  • Stayed: October 2018, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank WishP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pesona Alam R, Marketing Communication at Pesona Alam Resort & Spa, responded to this reviewResponded 11 October 2018

Dear Sir Wisye I,

Thank you for your kinds words and the time you took to share them with us.

It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.

We look forward to welcome you again at our resort.

Naturally yours,


Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 October 2018

the overall experience is great,however I noticed that disabled people will not be able to enjoy the place as much.the rules for Pool usage and decorum should be more emphasised (ppl swimming in regular clothes is not hygenic).Rooms are not noise proof.light switches needs to be regulated, (you put on bathroom light the whole room lights up,rather unusual).

  • Stayed: October 2018, traveled with friends
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Review collected in partnership with this hotel
Thank binubijal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pesona Alam R, Marketing Communication at Pesona Alam Resort & Spa, responded to this reviewResponded 11 October 2018

Dear Sir Binuijal,

Thank you for your kinds words and the time you took to share them with us.

It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.

We look forward to welcome you again at our resort.

Naturally yours,


Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 October 2018

Is a nice place to stay with your family with kids. Especially my daughter love the swimming pool and the playground. As for me and my wife, we enjoy the mountain view from the resort room we stay.Will visit again next time.

  • Stayed: October 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank WilliamLum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pesona Alam R, Marketing Communication at Pesona Alam Resort & Spa, responded to this reviewResponded 11 October 2018

Dear Sir WilliamLum,

Thank you for your kinds words and the time you took to share them with us.

It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.

We look forward to welcome you again at our resort.

Naturally yours,


Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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