This hotel has it all - pretty views, nice climate, decent rooms, convenient location for a weekend getaway from Recife. Most importantly for families, you can sit comfortably by the pool while the kids play in the water or explore the grounds. Months after we visited this place, my daughter is still talking about "the bunnies and the ponies." She'd go back in a heartbeat... but I won't.
Despite this hotel's abundant advantages, the service is laughably poor. They could have doubled their money off me and my friends had they only been attentive to our table by the pool. But despite hordes of service staff and few guests, they just couldn't manage to keep us in beer and sandwiches. How hard is that?
I felt sorry for the manager, who worked energetically to please his foreign guests, but didn't have enough properly trained staff to do it. Overall, a nice hotel but a frustrating experience.