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“Expected too much..”

Borobudur Tours & Travel
Ranked #3 of 19 things to do in Borobudur
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: A unique team with spirit of native wisdom, presents integrated sustainable tour and travel activities toward human relationship, enhancing local people quality of life and care of the environment. Our gain is to preserve culture and spontaneous activities that offer unique experiences. Our team is young energetic of locals, well trained and years of experience in tourism business. Our service covers airport transfers, comfortable air conditioned transportation and tailored package design. Group price and MICE services available on request.
Reviewed 4 weeks ago

read some great reviews on this agent and I've had my hopes for a great tour, however there were issues during my journey
1) The agency in another city was not run by this company, the driver that I've had eventually did not know my itinerary and my tour package ahead of time.
2) When asking them about entrance fee info, they provided wrong information
I was really disappointed although the drivers that I've had were all punctual and friendly, never mind communicating with them in full English, they hardly understand basic English.

Thank Jacqueline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"wiedy antara"
in 20 reviews
"dieng plateau"
in 12 reviews
"safe driver"
in 7 reviews
"tour guide"
in 15 reviews
"days nights"
in 3 reviews
"long journey"
in 5 reviews
"command of english"
in 3 reviews
"sultan palace"
in 6 reviews
"great tour"
in 7 reviews
"ramayana ballet"
in 5 reviews
"always on time"
in 4 reviews
"excellent driver"
in 3 reviews
"memorable trip"
in 3 reviews
"day trip"
in 8 reviews
"an emergency"
in 2 reviews
"explain things"
in 2 reviews
"travel agent"
in 3 reviews

1 - 5 of 220 reviews

Reviewed 14 May 2018

Indonesia is big and cannot be visited in a week. however, our trip there was fantastic. My wife and I dropped by Borobodur, a unique place in the world; and then we continued to Bali, a world renown. In general, we had great times during our trip. The locals were friendly, trustworthy and knowledgeable in spite of rusty English but in brief, it was such an amazing place to go.... Wonderful Indonesia

Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiedy A, Owner at Borobudur Tours & Travel, responded to this reviewResponded 17 May 2018

Thank you very much.
wiedyantara at hotmail

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 February 2018

That was the best day of my trip, a real and undisputable highlight. I am very very happy with how it went.
I am not usually much of a tour person, I like exploring by myself, but I wanted to see Borobudur at sunrise, so after reading so many good reviews on tripadvisor, I contacted Wiedy for some infortmation. He replies almost immediately and tells you everything you need to know. I asked a bunch of questions, some of them quite silly, and he replied all of them. He is very professional, but at the same time very warm and friendly, and that's what makes it so easy to communicate.
For me the best thing was that they were very flexible about payment method, because I don't have a credit card, and sometimes it's a bit of an issue. With Wiedy Antara tours I only had to pay after the tour was finished, and that was perfect for me.
Also I loved that they are very adaptable, and try to understand what you do, and don't push more of the unwanted services on you. So if I said I only need someone to drive me to Borobudur without the guide services, then they are happy to arrange that. And if I want to add some activity that is not really listed amond their suggested tours, but is in the neighbourhood, then they can arrange it as well, and I really appreciated that. Also, do listen if they advise a specific tour for you, I took a biking tour on Wiedy's advice and that was the best thing ever.
Everybody who was organising my tours was on time, nice, professional and super-friendly. I enjoyed my tours, and I was happy to meet all those nice people who took such good care of me, and my trips.
Not only they did everything impeccably, but at the end of the tour they also invited me to join them for a meal at Wiedy Antara's home, with a whole lot of local foods prepared by his wife. I didn't feel like a client, but as a friend welcomed to their family. They are very hospitable, warm, honest and humble people.

5  Thank Yuki4by
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 October 2017

Our party of 15 family members chose Wiedy as our local tour agent after reading their reviews in Tripadvisor. We were not disappointed. Hadi Widodo, our tour guide, spoke very good English. He was clear and patient and knowledgeable. The bus provided to us was comfortable and the efficient air conditioning in the bus was welcoming after our hot and sweaty visit to the temples. The mineral water bottles that were always provided in the bus was a nice touch as well. My husband had to return early to attend to an emergency at work and Wiedy made all the necessary arrangements including a car and driver to drive him from Borobudur to the Jogjak airport, about 2 hours away - without charging us for it. That was very much appreciated. Thank you. We were glad we found Wiedy through Tripadvisor. Everything about the trip was great, we have no complains at all. Highly recommended.

1  Thank NamuraIPOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 10 October 2017

I have mixed reviews about this trip as it was overall a good trip/service, but there were definite negatives to it. Perhaps my expectations were too high as all the reviews I read were wonderful.
PROS: Wiedy was very responsive and helped us plan a last minute trip, which was great. He responded to all my email within an hours time frame!
CONS: My concern was our driver, Rudy, as he did not have the strongest English so it was difficult at times for him to explain things to us. Even though it was a bit difficult to communicate he still drove us around very well and completed our tour.
The only this I was extremely disappointed with is that I specifically stated ahead of time that we wanted to see the Ramayana Ballet at Prambanan in the evening and when we arrived at the airport Rudy told us that we should see it in the city because it was the same performance (not true). I questioned him several times about why we couldn't see it at Prambanan and he indicated that it was going to rain and the amount of space inside at Prambanan was much smaller than outside and therefore we couldn't get tickets for inside. It did not rain (the ballet was held outside) and we were disappointed with the Ballet in the city center. Especially because we could have seen it at Prambanan, like requested several times. I do not know if the outside tickets were sold out and he did not purchase them in time?? But it definitely did not rain and I really wish we would have been more persistent on ensuring we saw the ballet at Prambanan.
Rudy also had another driver with him, who he explained was 'in training', however this person rode in the passenger seat the entire time, slept the majority of it and had very poor English. This did not negatively effect our trip, I just feel as though I should highlight it.
PRO: Otherwise, as I said above, he completed the tour well, drove us to all locations requested, added a few extra stops, was on time and had a very pleasant personality.

1  Thank michaela9762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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