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All reviews swimming pool some parts of the hotel nice sea view two single beds nice room walk into town nice hotel other guests hill genoa
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Reviewed 28 April 2017

Well, it was unplanned to go exactly there, we were looking for a location outside the usual traffic in liguria and not far from Genoa. We found the hotel in the internet with a good price for a 4 star. Easy to book indeed. We were also aware that the climate was not so warm to get use of the swimming pool, and that the season just started.. Anyway we had a very good stay in a large, clean and quiet double room with a terrace in front of the sea. Very good breakfast (mostly sweets) and I would recommend to stay there for dinner in the restaurant (you have to taste the local specialities made by the chief!). Professional and friendly personnel. The private parking and the elevator from swimming pool area to downtown are assets. If you like quiet and relax go there. You will also enjoy the possibility to go around the town, visit the fantastic shaded public gardens and walk for several km on the promenade near the sea...

Date of stay: April 2017
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Riccio_dimare69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salesemarketing, Direttore vendite at Hotel Punta San Martino, responded to this reviewResponded 14 August 2017

Dear Ms. RICCIO,
Thank you for your lovely feedback.
I was delighted to hear that you had a fantastic time with us .
We look forward to welcoming you back to Punta San Martino on your next holiday.
Regards

Valentina A.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 October 2016

Upon arrival, we were shown to the balcony with breathtaking views of the coast, talked through a map and given expert advice on the area for any activity we wanted to do

Our room was a Design with a sea view and it was perfect; with a balcony overlooking the Gulf and a shower big enough for four people.
Each morning, breakfast is served on the main balcony with a great selection of pastries, fruit and hot options...and of course the incredible view, which is the perfect start to the day.
And if you for some strange reason you feel the need to leave the hotel there is a funicular to take you into town.
The staff is friendly, knowledgeable and always ready to help: congratulations on the excellent service you delivery to your guests. We would definitely go back!

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salesemarketing, Direttore vendite at Hotel Punta San Martino, responded to this reviewResponded 21 October 2016

Dear Guest,

Thank you very much for writing such a wonderful review about your recent stay with us.
We are delighted to hear that our staff went out of their way to meet every request with a smile and a prompt solution. All our staff are very dedicated to deliver only the very best service at all times, so we am pleased they made you feel this way.
Hope to welcome you soon!
Valentina A.

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Reviewed 7 October 2016

We stay at this hotel for the second time. I like it all. The room with sea view, great breakfast with all kund of healthy food, two open swimmihg pools. 4 stars hotel for a very reasonable price! Highly recommeded.

Date of stay: October 2016
Thank Katerina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salesemarketing, Direttore vendite at Hotel Punta San Martino, responded to this reviewResponded 21 October 2016

Dear Guests,
Thank you very much for leaving such wonderful review about your stay with us!
We like to think of Punta San Martino as a ‘home away from home’, we are thrilled to hear that you had a wonderful experience with us.
Once again, thank you for your lovely review. We very much look forward to welcoming you back to your Italian home in the hopefully near future.
Valentina A.

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Reviewed 4 September 2016

Excellent location of hotel with amazing view over Arenzano and the sea. Room with balcony was good, however needs a bit of an upgrade on the hardware. Cleanliness was very good. Breakfast on the Terasse excellent, food and bev only ok (they should invest in a better coffee machine) and move the buffet over away from the sun. Wifi lame, needs improvment there too, however forces you to be less online = factor to help relaxing during vacations. Elevator to beach inconsistent and sometimes out of order, forces you to walk which is in fact not bad = Fitness during vacations.
Staff was absolute friendly and welcoming. As said hardware and certain amenities need a refresh otherwise recommandable.

Date of stay: August 2016
Thank SwissCanadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salesemarketing, Direttore vendite at Hotel Punta San Martino, responded to this reviewResponded 21 October 2016

Dear Guest,
Thank you for taking the time to share such an excellent review with us and for finding positive solutions to negative situations. We are truly delighted that the team were successful in creating such a memorable experience for you and your dietary requirement was duly honoured. Please know that I will share your kind words with our service team and with everyone at The Hotel Punta San Martino as they will be so pleased to know that they had such an impact on your visit. In the meantime, we look forward to welcoming you back again soon.
Valentina A.

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Reviewed 24 August 2016

We were pleasantly surprised with our room which looked out onto the sea & harbour & was large & well equipped . Breakfast was fine, nothing special though. The pool was very welcoming & staff very helpful. The little "cabin" that took you down to the beach/town was very useful so we didn't have to use the car during our stay. Some areas of the complex could do with a face lift.

Date of stay: August 2016
Thank Simoneb11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salesemarketing, Direttore vendite at Hotel Punta San Martino, responded to this reviewResponded 28 August 2016

Dear Mr. Simone,
thank you for your lovely review and we are glad that you felt “pleasantly surprised”, Furthermore, I will pass on your kind words to our team, who will be delighted to hear such wonderful feedback.
We do hope to welcome you back soon.
Valentina A.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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