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Rookley Country Park
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The Hazelwood(Shanklin)
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  • Breakfast included
Reviews (804)
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All reviewshot tubco opwight cottagefishing lakewashing machineswimming poolcrazy golfbed cottagethree bedroomhalf termlovely parkplay areaevening entertainmentexplore the islandgreat holidaylong weekendwelcome pack
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8 - 13 of 804 reviews
Reviewed 2 weeks ago

Me and my family opted to stay here over the Easter weekend, and have visited this site before and have always found it good value for money. Again the quality at the park was good and staff were polite.

However there were some 'concerns' when we arrived.

Upon entering our caravan it was to my horror to notice the absence of a TV in the caravan. The thought of no TV made my stomach turn, I briefly thought that as a family we may have to speak to each other, now what type of a holiday is that? It's 2018 not 1968, surely a TV isn't too much to ask. You hear about people's holidays from hell but you never think you're going to experience one yourself. Thankfully the maintenance team responded to our request in a prompt manner and rectified the situation, the holiday was back on track.

On a positive note the site is situated very well in the island, and is within good distance of all the tourist locations.

It should be noted however that the entertainment at the park was less than desirable, I tried my best to keep my family entertained in the caravan, but they really are a picky bunch. Should have went to the bar area as I suggested.

All in all a quality park, would certainly come again.

  • Stayed: March 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank seangoulding492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Amazing, not to be missed!

Enjoy the superb customer support skills, there is nothing that is too difficult to deal with!

Take a dip in the swimming pool, don’t worry as there is no way it could possibly be connected to the sewage system!

Marvel at the beautiful landscape gardens around the lake, that is, of course, if the contractors vehicles don’t block the view!

Be thoroughly entertained by the live cabaret, burly builders complete with bottoms and their superbly choreographed display of drinking, burping, farting and loud bad language, just what you and your kids deserve!

Enjoy the free of charge new attraction of the “Mud Bath Experience”, might want to bring your wellies, or even better full length waders, though!

Free choice of beautifully appointed bungalows, sometimes even with gas and electricity or upgrade to an amazing caravan, right in the middle of the new attraction, details as above!

An experience nobody could possibly want to miss, can’t wait to coming back next year!

Stayed: April 2018, traveled with family
6  Thank Degu_2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Awful place it's currently a building site and visitors are not being warned. We were here over the Christmas holidays and family were never told about the building work. The park should be closed until ALL the work is completed. Staff don't care so no point in complaining or talking to anyone. No one cares

Stayed: March 2018, traveled with family
3  Thank Joanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

This place should be shut down until all the building work is complete!.

Firstly when arrived we were greeted with a builders site. Contractors everywhere with all their machinery.

Was given a cottage with contractors living next door using it as some type of doss house in the evenings.

Went for drinks in the Clubhouse at night which was interesting with contractors in the bar areas in their dirty uniforms drinking and swearing. Bar staff did nothing to control them.

We were so disappointed with the place we paid full price to get the ferry back a day early.

When we arrived home I send them an email, and got back and email with pathetic excuses.

Wont be going back to Rookley anytime soon.

Stayed: March 2018, traveled with family
3  Thank Andyuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2018 via mobile

we always stay at rookley as the location is great. we arrived on the 5th Feb and there was loads of building work going on of which we were not told prior to our visit. we didn't get the cottage we asked for when we booked last year as it was being refurbed. we should have been told of the work and I think a reduction in price should have been offered. we spoke to Chris the manager and he was very apologetic and gave us some vouchers . we always find a few faults with our cottage and they are usually rectified. the place definitely needs updating and we are booked again for Feb 2019 in one of the refurbed cottages. lovely place and staff friendly . food was nice this time . would recommend this place and hope it is up to standard soon . looking forward to our next visit

Stayed: February 2018, traveled as a couple
1  Thank andyrye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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