If you consider to choose this hotel , you have to read my review before you make final decision !!
I stay in Coron 6 nights , first three days at Two season bayside hotel , it's nice (You can see my another review for two season) . and last three days I choose Corto Del Mar because it's Top 3 hotel at Coron according to TripAdvisor reviews. And..... I was wrong!!! The worst service and hotel management I never seen !! In normal case , maybe this hotel is acceptable , but if they have big group guest , and those guest is rude with no courtesy / politeness , that will be a big problem !!! Here is the whole story ~
Apr.7 , this hotel have a big group guest visit named "M Security Tech Company" (hereinafter called "M-company") , They have a party at dinner time , and use speaker singing very loudly , it was fine , but they keep singing to 2 a.m. , Yes , "2 am" , I called to front desk about three times to complaint this , they always feedback they already informed M-company , but not work , that's all !! Karaoke is provided by hotel , and they can do NOTHING to stop this rude behavior , "Inform them" , That's all what this hotel solve this issue !! So I was finally fed up with this , I told front desk , If I still hear they singing with your Karaoke device , I will go to front desk and ask return my money , and change to the other hotel . so they stop singing , BUT!!!! lot of drunk people move to pool side which should already be closed at 11 pm , and they kept talking loudly , laughing , yelling .....
This time I directly open my door , and stare those rude guests , front desk saw my fury , use local language to ask them silence , and they didn't keep quiet for long , about 5 min later , they start talking , laughing , yelling AGAIN and AGAIN ..... can't remember when they stop , probably 4 am .
BTW , I have to get up early at 7 am , I have to go to airport on 8:30 am .
Apr.8 morning , I only slept about three hours , I go to front desk and try to escalate this to manager , Here is the brief of she talked to me ~
1. They did inform those guests to be quiet , but not work , so you can talk to M company by yourself (Yes , they ask "ME" , their guest to talk to M-company be quiet by myself !!!)
2. Most of guests are M-Company (So ? Is this means other guests have to tolerate this ?)
3. You are the only guest to complaint about this . (Other guest didn't escalate because M-company is a huge group stay at this hotel , they don't want to get into trouble , this NOT means other guest don't feel uncomfortable! )
After this useless conversation , I gave up , If you are looking for Coron hotel , I strongly recommend you to keep away from this ! Try two season bayside or others , if you don't want to screw up your vacation .
Summary of Pros/Cons
1. Free airport pick up / drop off .
2. Close to pier and main street , can reach there by walk.
3. They have dive shop , can join dive tour easily
1. Front desk and manage level service is poor , don't know how to manage hotel .
2. If there is any big group stay at hotel , other guest rights will be sacrificed
3. No beautiful scenery outside of window , face to pool , or face to local people house .
4. No Wifi in your room
AGAIN , strongly recommend you to choose other hotel if you still have other options .
I fully responsible to what I say here!
- Official Description (provided by the hotel):
- Corto del Mar hotel is located in the heart of Coron town on the island of Busuanga in the north of Palawan. The hotel and its 32 bedrooms and suites have been decorated with taste and character giving the hotel a unique blend of Mediterranean and Filipino feel. With beautiful views over Coron Island, it's a great place to go explore the gems around whether on banka or motorbike. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Ctrip TA and Booking.com so you can book your Corto del Mar Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.