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12 - 17 of 86 reviews
Reviewed November 26, 2019 via mobile

Came over for 3 days and 2 nights dates were (27/10/19 - 29/10/19). Flew from CRK to USU. Airport transfer was easy a lot of vans will be waiting outside and they will ask you which hotel, we were the first drop and it was 300php for the both of us. And you can get your airport transfer from the hotel sorted as well. Also, it was around 20mins drive from the airport. When we got there we were welcomed and we were very looked after. Just wished they were a bit more chilled felt like they were somehow tensed. Breakfast was alright not a lot of option especially if you’re wanting a full English so had to settle with Filipino breakfast. Room was okay a lot of space just need new paint and a bit of maintenance. But other than that, we really enjoyed our stay. All of the staff were lovely and friendly. Thank you and will definitely stay again.

Date of stay: October 2019
Trip type: Traveled as a couple
Thank Riannnnanana
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2019 via mobile

The hotel is great, very friendly staff. The most friendly I have ever seen on my travels. They always greet you nicely no matter what time of the day they see you.

The rooms are very clean, cleaned everyday with fresh towels. Beds are comfortable too :) BUT the only problem I had is that the shower was nearly always cold.

Location wise there is nothing nearby if you like going out in the evenings. But a 10min taxi ride there are places to eat and drink.

Finally there are alot of steps. So be ready to climb steps everyday to reach your room. No lifts.

Would I stay again? Yes I loved the staff and cleanliness of the hotel. I just have to pump myself up before getting into that cold shower :D

Date of stay: April 2019
Trip type: Traveled with friends
1  Thank nimzyt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2019 via mobile

It’s located out of the center on the hill. It has a bay view, spacious and clean rooms, good rain shower, nice breakfast buffet. Swimming pool is coming.. But foremost super helpful and friendly staff. Which Marvin and Camille are outstanding examples of. Definitely recommend!

Date of stay: October 2019
Trip type: Traveled as a couple
Thank Pawel A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2019

The room was quiet, and the staff were very friendly. The AC worked great. The hotel was clean. With that said, we did have problems including:
1. No chair in our room to sit on.
2. No window cover in the bathroom,
3. No secondary inside door lock. The door lock requires a typical metal key that can be copied by previous guests.
4. Could not hang "Do Not Disturb" sign on outside door handle while inside room because the sign was too wide & stuck between door/frame thereby preventing complete closure of door.
5. Water heater randomly stopped heating during showers.
6. Climbing the 81 steps from the lobby up to our room after a full day of activities took our last bit of energy.
7. A tip box at front desk thanking a hotel for their hospitality is just too much.

Room tip: Lots of steps to climb. Request a lower room
Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
Thank Ed B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
velat2017, Front Office Supervisor at Vela Terraces, responded to this reviewResponded October 2, 2019

Hi Ed,

Thank you for your comments.
Your reviews are significant to us so rest assured that we will be looking into each point that you have made.

Thank you for staying with us and we look forward to another chance to serve you.

Kind regards,
Marvin Jadloc
Front Office Supervisor
Vela Terraces Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2019

Highly recommended hotel if you want to visit and explore Coron! They have excellent rooms and comfortable bed. The staff are all helpful and will always greet you with their genuine smiles. They always attend to your needs without any hesitation. The hotel is 3 minutes ride going to the town proper. They offer group and private tours as well. They have airport transfer and offer massage services, too. Food is delicious and worth the price!

Thank you very much to Sir John, Sir Marvin, Chef Lito and all the amazing staff who made our stay a comfortable and worthwhile one. Thank you for the birthday cake surprise, too!

All the best! I will highly recommend you to my friends.

Date of stay: June 2019
Trip type: Traveled with family
Thank DonnaDonor21
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
velat2017, Front Office Supervisor at Vela Terraces, responded to this reviewResponded June 25, 2019

Thank you very much for your kind words Ms. Donna, please see us again soon.

Marvin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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