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2 - 7 of 61 reviews
Reviewed 21 January 2020 via mobile

This is a very centrally located accommodation that is within Coron Town and walking distance to everything. The premium family rooms are the biggest and best although a tad overpriced and a few improvements would make them better. When we stayed, the beds only had a thin sheet as a blanket and the children were cold during the night. We asked for extra blankets but reception said they didn't have any and that we would have to hire them!!!! We also asked for a clothes/drying rack to hang wet swimming gear but again they said they couldn't provide one. Being on the top level and getting plenty of sunlight, this would've been perfect for hanging up wet towels and swimmers during the day or in the evening. Our room was never cleaned or replenished with toiletries and fresh towels unless we asked for it each day. Also the cleaning staff kept taking away the bath mat and never replacing it with a new one. The showers have very weak pressure and the shower head was old, clogged and needs to be replaced. The free breakfast was just a simple and light one that you choose from a couple of options and not buffet. Wifi was very slow and infrequent in the room. The staff are all very polite but not overly friendly and don't seem to know much when you ask them questions.
Overall, the hotel seems to be very overpriced for what they're offering.

Date of stay: December 2019
Trip type: Traveled with family
2  Thank dedepoo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Eva Marie Perez, Marketing at Treetop Suites, responded to this reviewResponded 24 February 2020

Thank you for your review. We'll answer this point by point. We regret that you did not enjoy your stay with us. We are sorry that your children gets cold at night but it might be of great help if you have increased the temperature in the room. We do have rolling hanging/drying rack in the room that you can bring outside if you needed to dry your clothes.Also, Our room attendant will clean the rooms once guest advised for a make up room or hang the sign for make up room. They will also replenished the toiletries, change the bath towels and bed covers once advised for clean up. We strictly clean the room only if the guest advise/ask for it to avoid conflict with guest not having knowledge that their room will be opened For our breakfast, it is complimentary on your stay. You may opt for a larger serving of food in the 8 choices given or you may order another breakfast set not on the free breakfast menu. The wifi is also not available because we will only install one once better infrastructure has been set up by a service provider that can provide a faster and sufficient signal for all. As of now, free wifi is only available in our reception area. As to our staffs, almost all our positive review is because of them. We ensure that they are well trained and knew everything within our hotel. . As our guest, we want you to enjoy a comfortable and pleasant stay with us. That it was not so is something we are truly sorry for. It was a situation however that could have been addressed appropriately and promptly had you brought it up at a time when something can still be done about it. We hope you consider us again on your next visit in Coron.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 December 2019 via mobile

Location is ideal, located near the restaurants and walking distance from the port - where the tours leave from.

Room was very basic, with no view at all and the bathroom was dirty. Room was also tiny with no space for luggage.

Location in the busy area means it’s very loud, with a sports court right next to it, which was loud everyday until late.

Breakfast was also very limited, with choice of pancakes, eggs or a traditional breakfast which needs to be preordered the night before.

Hotel staff were friendly and willing to help if you had any questions.

Ideal if you’re not planning to stay in the room much and would like something basic.

Date of stay: December 2019
Trip type: Traveled as a couple
1  Thank 254anir
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelsThatTrulyServe, Guest Relations Manager at Treetop Suites, responded to this reviewResponded 26 December 2019

Thank you for taking your time to review Ma'am/Sir! Our Treetop Suites has three types of rooms to offer- Standard room, Family room and Premium Family room. Rooms are much bigger with Family and Premium rooms. We also ensure that our rooms are cleaned before our guest could check-in. For our location, we are at the center of the town and it is a busy month at Coron but loud music is only until 10 pm. Our breakfast are complimentary with the accommodation ma'am and it comes with 8u choices of breakfast menu and with unlimited coffee, tea and water all day.

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Reviewed 10 November 2019 via mobile

Good for short visit. VERY CLEAN. Friendly & helpful staff. NO WIFI IN ROOMS u have to sit in lobby to access free wifi.. I think most of the hotel has the same system.
No fridge
No kittle
No teeth brush
No soap & shampoo
No phone to call reception u have to come down.
No bottle water in rooms but u can get in second floor

They will ask u what u prefer for Breakfast cz its not buffet but nice food.

There was no safety box. We asked for one and we got

Recommended

Date of stay: November 2019
Trip type: Traveled as a couple
Thank FaMo2008
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelsThatTrulyServe, Guest Relations Manager at Treetop Suites, responded to this reviewResponded 12 November 2019

Thank you for taking your time to review Ma'am! For the WIFI, internet connection is really a problem in Coron Ma'am. It is really slow all over the town. Telephone is also not available in Coron. Coron people uses mobile phones for communication. Fridge and Kettle are available on our Premium rooms but you can ask for our front desk office for assistance if you will be needing a kettle and if you need to refrigerate something. Soap and shampoo is available Ma'am and replenish everyday. Drinking water is unlimited and you can get it on the 2nd and 3rd floor. Unlike other hotels which charges water bottles in a higher price, ours is free. You just have to refill your water bottle in our water dispenser.

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Reviewed 7 August 2019 via mobile

Always loved Coron and their people. First time ive checked in here after having stayed at many different hotels and resorts in Coron, this Hotel is one of the better choices and best priced properties.

Management and their staffs are your typical Coron people, warm and very happy people.

Their breakfast is decent. Just dont expect syrup for their pancakes.
The restaurants next door ( Get Real, Poco and Los Guapos are one of the better options in Coron)

Would definitely stay here again

Date of stay: August 2019
Trip type: Traveled with family
Thank aaronfernandez72
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelsThatTrulyServe, Guest Relations Manager at Treetop Suites, responded to this reviewResponded 8 August 2019

Thank you for your great rating and review ma'am/sir! Also, thank you for appreciating our staff. It always helps to get recognition for the efforts they make. We hope to be of service with you again on your next visit in Coron.

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Reviewed 4 August 2019

The hotel staffs are very accommodating and friendly. They will happily answer any of your questions and will give you tips on how to go on tour if your on a budget. My stay was very peaceful and quiet. Unforgettable stay here in Coron.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Exploration652674
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelsThatTrulyServe, Guest Relations Manager at Treetop Suites, responded to this reviewResponded 8 August 2019

Thank you for a great review and rating! We're so glad that you enjoyed your stay at Treetop Suites. We do hope you will come stay with us again. God bless!

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