We stay at the Safari house over Easter Weekend and was very impressed! Everything was clean,neatly and perfect! Will definitely stay again at Bona Bona!! I will recommend it for anyone!! See you soon! Thank you Bona Bona More
We stay at the Safari house over Easter Weekend and was very impressed! Everything was clean,neatly and perfect! Will definitely stay again at Bona Bona!! I will recommend it for anyone!! See you soon! Thank you Bona Bona MoreShow less
Thank you for the feedback Elzaan we appreciate it! We are delighted that you enjoyed your stay with us! Hope to see you again soon!
Reception was not helpfull at all - as if they do the visitor a favour. Could not provide me with an Invoice - proof of payment. Room 2 keys did not lock the door - had to put a chair against the door. Had no view of the dam as advertised. My food was terribly burned.
THANK YOU to Indian lady who worked in the restaurant - made experience little bit more bearable.
Good day Leon
Thank you for the feedback. As reception explained to you - you made an internet booking. Hence the reason we could not provide you with an invoice upon check in. As we still had to receive payment from the booking website. We will ask maintenance to look at the room - but no other guests' have reported this problem with the keys. The dam is visible from room 2 in the main camp - the room has also been upgraded recently. As the website you used had older pictures on - therefore you actually received a better room than advertised - so we are puzzled why you would complain? We will give Palesa your complaints. Regards
From the friendly Receptionist Kedibone to the Head Chef Thabo and our Waitress for the weekend Mpho, the service were amazing and we love the accommodation and the Lodge! It far exceeded our expectations and we felt at home from turning off the main road and entering through the Bona Bona gates! Not to mention Dumisani and his knowledge and passion for what he does! We met Gerry the Giraffe, Giggles the Hyena and Kgosi the Cheetah and loved spending such intimate moments with the animals. We are definitely coming back and have told all our friends to do so as well. In fact, we are booking the Safari House for a weekend in November to bring friends there!!
Thank you so much for the great feedback! We are delighted that you enjoyed your stay with us. And we will convey your compliments to the staff! We hope to see you again soon!
Enjoyed our stay immensely, however there were a couple of issues. Firstly there was a leak on the toilet. Secondly the correct use of the TV and decoder remotes is not indicated anywhere in the unit and lastly there were no spoons available for making the coffee offered for consumption in the unit.
Good day Brandon
Thank you for taking the time to write this review. We are firstly glad that you enjoyed your stay with us! We will find out why the teaspoons were missing from you unit - as this is a standard in all units. We will discuss this with the housekeeping manager. We will also look into the suggestion of the instructions for the remotes.
My family and i really loved it. Its clean and the staff is awesome loved the game drive and the ranger was very funny. The food was was really nice.Would definitely recommend it and will definitely come back
Thank you for this feedback! We are so glad that you enjoyed your stay with us! We hope to welcome you back soon!
What a beautiful place. Immaculate, well appointed, a delightful woman called Kedibone at reception and a tranquil lodge set in magnificent surrounds.
My lovely room with a delightful private patio I worked on in the afternoon, the refreshing pool the gorgeous grounds, amazing staff, finally a chef Thabo, who could make a plan with a delicious dinner for me.
A lovely bath with hot water and a good nights sleep with the occasional animal sound to punctuate the night.
Just wonderful. Do not miss this, it is a little piece of heaven.
I was working so I could not take advantage of game drives or the spa but I fully intend to be back.
Perfect, not one thing to complain about at all.
Wow thank you so much for this detailed review regarding your stay with is! It really warms our hearts.
We are so glad that you enjoyed your stay - and we hope to welcome you back in the future !