Unfortunately I have nothing good to say.
We booked a night via group for Easter weekend. We found out the week before they could not honour.
Customer service was atrocious where the manager and licensee just passed the blame on each other.
Was promised a cheque in the post for a refund. That Never happened. I rang and asked for a refund via bank transfer. Have details that hasn’t happened either.
Emails get ignored. You have to send the same several time and if you’re lucky you’ll get an answer.
I would avoid avoid avoid!
With customer service like that I’m not surprised is going into dissolution!More