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Malou B
Quezon City, Philippines

Enjoyable stay in resort

4.0 of 5 bubblesReviewed Jul 11, 2019
We were a group who stayed two nights in Coco Grove and we really enjoyed ourselves. We had a very nice time swimming in the pool (two nice ones). The cottage was very comfortable, the meals delicious, and beautiful views. Staff were efficient and friendly. The downside was the slow WiFi and weak cell phone signals.
Date of stay: May 2019
Room Tip: Cottages are good for family; those who have difficulty climbing steps can ask for cottages that...
Trip type: Traveled on business
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShairalynLagmay, Assistant Manager at Coco Grove Beach Resort, responded to this review
Responded Jul 19, 2019
Dear Malou B,

Thank you so much for taking the time to leave a review on TripAdvisor.
We are very glad to know that you like our resort and amenities and of course for the warm words about our hardworking and friendly staff.

Due to limited telecommunication infrastructure available in our area of Tubod, San Juan our internet connection isn’t always stable, but having said this it is safe to say that we have the strongest internet signal in this area, as a matter of fact a lot of guests in the other resorts mostly come for a meal and a visit just to have a wi-fi connection to communicate with their loved ones and some even had an Skype interview for their new careers since most of other resorts here doesn't have any internet at all.

We do hope that despite this little niggle, you will still choose to stay with us again as we would love to welcome you back soon.

Best Regards,
Shairalyn D. Lagmay
Assistant Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    454 - 459 of 1,899 reviews
    Reviewed July 11, 2019

    Our family of 4 stayed at the Coco Grove for 3 wonderful nights. The property itself is immaculately maintained and amazing! It has 4 pools and a beautiful beach. We stayed in one of the villas and the style was so charming -it was two stories and had two bathrooms. We did the Apo Island Tour with Iris and Dan and had an amazing time swimming with the sea turtles. Our 8 year old twins fell in love with Iris who was so sweet with them! We also took a tuk tuk tour of the island with Mang (aka Bob Marley) which was a lot of fun! Both of these excursions were through the resort and we felt in very capable hands. The on-site restaurants at the resort have great food and the most amazing views. Our girls were partial to Salamanders and my husband and I loved the Sunset restaurant. The service at the resort was amazing and it shows that they work hard and take pride in the resort. We have traveled quite a bit internationally and The Coco Grove Resort is by far our favorite. It has an amazing low key but luxurious vibe and the natural setting and style cannot be beat! We really really hope to come back some day!!! We also had a wonderful experience booking the hotel and all communications were timely and informative!!

    Date of stay: July 2019
    Trip type: Traveled with family
    Thank Janis L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ShairalynLagmay, Assistant Manager at Coco Grove Beach Resort, responded to this reviewResponded July 12, 2019

    Dear janisloughlin,

    Thank you very much for taking the time to share your lovely experience of Coco Grove Dive & Spa Resort on TripAdvisor.

    It was such a pleasure to have you staying with us and we are delighted that you had such an enjoyable and memorable time.

    You warm words about our staff are truly appreciated and we are glad that your twins love them, particularly Iris.
    Our staff will make you feel at home. They will remember you by your first name and when you come again, you will be greeted like an old friend. We are also glad to know that you like our resort and your room and have found us to be your "Favorite Resort of All Time".

    Your comments are very much appreciated and we all look forward to having you back.
    I do hope that I can have the pleasure of personally welcoming you back in the hotel in the not so distant future.


    Best Regards,
    Shairalyn D. Lagmay
    Assistant Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 10, 2019

    I always go back to this place because there is something very special to it. The staff are genuinely friendly and polite. I like that there is enough space for solicitude. The beach front is very wide and has the best view for sunsets. It has all the tropical feels to it with palm trees everywhere and plants adorned all over the resort.

    Food is always fresh and served with big wide smiles. I am looking forward to waiting for my Siquijor sunset.

    Date of stay: March 2019
    • Trip type: Traveled as a couple
      • Sleep Quality
      • Rooms
      • Service
    Thank wanderinggaia79
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ShairalynLagmay, Assistant Manager at Coco Grove Beach Resort, responded to this reviewResponded July 12, 2019

    Dear wanderinggaia79,

    Thank you so much for taking the time to share your wonderful experience on TripAdvisor and being a returnee guest.
    We will never grow tired of reading such complimenting reviews for providing the type of service that warrants feedback such as yours.

    It is very nice to know that you enjoyed all your stay with us and that you find our resort the "Paradise like no other". Thank you so much for the continued support.
    Me and our friendly staff are all looking forward to your more holidays here in the future.

    Best Regards,
    Shairalyn D. Lagmay
    Assistant Manager at Coco Grove Beach Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 8, 2019

    This place is clean, serene and relaxing. Good food! Our family had a blast in this place. Staff is always concern of the guest safety. I love their landscape. A highly recommended resort, so worth it!

    Date of stay: June 2019
    Trip type: Traveled with family
    Thank Roimics
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ShairalynLagmay, Assistant Manager at Coco Grove Beach Resort, responded to this reviewResponded July 9, 2019

    Dear Roimics,

    Thank you for this good review and high rating on TripAdvisor.
    It is very nice to know that you liked our resort and location and that our staff gave you a great customer service.

    We do hope you get a chance to return to Coco Grove and spend more holidays with us.


    Best Regards,
    Shairalyn D. Lagmay
    Assistant Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 8, 2019

    Great and clean pools. Welcoming and entertaining staff. Lots of enjoyable and fun activities like scuba diving, kayaking, billiards, fuseball and more. Quiet and relaxing environment. Great memories made in Coco Grove!

    Date of stay: June 2019
    Trip type: Traveled with family
    Thank roiisss
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ShairalynLagmay, Assistant Manager at Coco Grove Beach Resort, responded to this reviewResponded July 9, 2019

    Dear roiisss,

    We are glad to know that you had a fun and relaxing vacation in our Spa & Dive Resort.
    It's very nice to know that you also liked and enjoy our amenities and activities inside the vicinity.
    Aside from these, we also do outdoor activities and tours around Siquijor and even in our neighboring islands such as Oslob and get a chance to swim with the gentle giants of tropical seas (Whale Shark) and of course the very famous Apo Island where you can swim with many table-sized turtles who loves to be with the crowd.
    We have a sister company in there which is the Apo Beach Resort where you can spend the night and enjoy the island even more.

    Thank you so much for this great review and we all do look forward to welcoming you back.


    Best Regards,
    Shairalyn D. Lagmay
    Assistant Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 8, 2019 via mobile

    Great pools and beach! Yummy food and fun employees! The music choice was amazing and the live bands were excellent. Coco Villas were clean, spacious, and very relaxing. Nice scenery and great service. Many good photo opportunities.

    Date of stay: June 2019
    Trip type: Traveled with family
    Thank merylmic
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ShairalynLagmay, Assistant Manager at Coco Grove Beach Resort, responded to this reviewResponded July 9, 2019

    Dear merylmic,

    Thank you so much for this great review.
    We truly appreciate your lovely comments about our staff and resort and we are very happy that you had such a great and relaxing time while staying with us.

    We look forward to having you back here.

    Best Regards,
    Shairalyn D. Lagmay
    Assistant Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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