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Reviews (1,131)
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Reviewed 4 April 2018 via mobile

Stayed for three nights . great friendly service .room was spacious and of a high standard .rooms service prompt
Breakfast was good.

Very polite and courteous staff.
Would stay there again and again.
In house temple is very nice.

Stayed: April 2018, traveled with family
Thank Sai1235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Keys_Templetree, General Manager at Keys Prima Hotel Temple Tree, responded to this reviewResponded 5 April 2018

Dear Mr.Sai,

Om Sai Ram!

I am very happy to know about your experience during your stay at Keys Prima Temple Tree, Shirdi and the time you took to share a detailed account of your experience.


We are delighted to know that you appreciated the service standards of our hotel and that you enjoyed your stay with us. I have individually shared your compliments with the team members for whom it has been a tremendous source of inspiration.

It is very encouraging to know when our guests feel welcomed and receive service that is supportive and very friendly service ,very polite and courteous staff.good food, your compliments for our product, services have been accepted with genuine delight and gratitude by the team at the hotel.

My Team and I shall be look forward to welcome you again and again at Keys Prima Temple and create many more enriching experiences for you.

We deem it a privilege to have served you Keys Prima Temple Tree, Shirdi, and would be delighted to assist you with any requirements, and look forward to many more opportunities whenever you visit the holy city.

Happy Regards,

Santosh Tambe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018 via mobile

I normally stay at Sun-N-Sand, but this time I thought why not try another hotel after reading few revs regarding this new property. The rooms n bathrooms were nice n clean. We had to request for toiletries which the housekeeper staff promptly provided.
The only let down about this hotel was the staff at the reception and also in the restaurant. The food was definitely not up
to the mark. They need the have more professional team with knowledge of the menu etc. the food was very average.

Stayed: April 2018, traveled with friends
2  Thank Vibhavora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Keys_Templetree, General Manager at Keys Prima Hotel Temple Tree, responded to this reviewResponded 5 April 2018

Dear Ms.Vibha,

Om Sai Ram!

Thank you for staying with us recently. Please accept our sincere apologies for the inconvenience faced during the stay. Would like to assure you that these concerns have been taken up with the team and will be closely monitored going forward.

We are grateful for your appreciation of the rooms and housekeeping services .Your feedback means a lot to us and motivates to keep improving our services.


Looking forward to personally welcoming you and having my team create joyful memories and warm service on your next stay with us. For future booking you can contact me on santosh.tambe@keyshotels.com.

Thanks again and we look forward to welcoming you along with the family again soon.

Happy Regards,

Santosh Tambe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018

I stayed at Keys Prima, Shirdi from 31st March to 1st April.
Here are some of my observations during my stay.

Property - Pool is a great feature. A dip after the darshan really freshens you up. The snooker table needs repair. Apart from this, nothing else in the activity lounge.

Service - Superb! The guys are very polite and helpful. Room service may take sometime but they get the job done.

Rooms - Quite Spacious! But desperately needs repaint. Also, essentials like toiletries and slippers were missing.

Food - The best part of the stay was its culinary experience. For a meat lover like me, it was a completely new experience and the breakfast was also laid superbly.
Courteous staff.

Keys Prima Shirdi is a great choice for a comfortable and fun family time at Shirdi. The Pick Up and Drop services and the Kokam Drink really makes an otherwise slightly rough day (rougher during summers) a memorable experience.

Very much recommended!

  • Stayed: March 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Abhishek C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Keys_Templetree, General Manager at Keys Prima Hotel Temple Tree, responded to this reviewResponded 5 April 2018

Dear Mr.Abhishek,

Om Sai Ram!

Thank you for sparing the time in posting such a wonderful review.

We are delighted that you had a memorable stay at The Keys Prima Hotel Temple Tree.

Thank you for your gracious comments complementing our polite and helpful staff and food quality, good service and,kids area in particular the courtesy extended by the team. It gives me immense pleasure to share your positive feedback with our team.

The entire team of The Keys Prima Hotel Temple Tree, look forward to the pleasure of welcoming you back in the near future.

Happy Regards,

Santosh Tambe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018

This property was good but not up to the mark of 4 star category.I will rank this property as average and might be up to 3 star only. As this property is in pilgrim area the Management might think that only pilgrims are coming and they can't Explore it's lapses. But My suggestion is to Improve all

Room Tip: don't expect much more
  • Stayed: March 2018, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank dtkreddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Keys_Templetree, General Manager at Keys Prima Hotel Temple Tree, responded to this reviewResponded 5 April 2018

Dear Mr.Reddy,

Om Sai Ram!

Thank you for staying with us recently. Please accept our sincere apologies for the inconvenience faced during the stay. Would like to assure you that these concerns have been taken up with the team and will be closely monitored going forward.

At the outset, I would like to thank you for giving us the opportunity of hosting your second visit at our hotel in Shirdi.

Looking forward to personally welcoming you and having my team create joyful memories and warm service on your next stay with us. For future booking you can contact me on santosh.tambe@keyshotels.com.

Thanks again and we look forward to welcoming you along with the family again soon.

Happy regards,

Santosh Tambe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018 via mobile

We have stayed at keys Hotel shirdi from 27/3/18 to 29/3/18......New property with cooperative and professional staff.... Hotel reception upgraded my Standard room to Suite Room..... G.M Mr. Santosh and Security Incharge/Manager Mr. Malhotra and resturent captain Amol are very friendly and helpful, They are back bone hotel .......only 4 star property of Shirdi.... Rooms and washrooms are clean and spacious..... Free shuttle service for sai devotees..... Blindly go for it....

Stayed: March 2018, traveled with friends
Thank Manish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Keys_Templetree, General Manager at Keys Prima Hotel Temple Tree, responded to this reviewResponded 2 April 2018

Dear Mr.Modi,

Greetings form Keys Prima Hotel Temple Tree!

Thank you for the really beautiful feedback and update about Keys Prima Hotel Temple Tree on Trip advisor .

It is indeed a pleasure to hear words of praise for the hotel in such a detailed feedback about your excellent experience with us for everyone to see .

It was a pleasure to have been of service to you. We are grateful for this opportunity.

Your appreciation of our product and service is indeed heart-warming.

I have shared your comments with the entire team, for whom it has been a tremendous source of inspiration.

The team and I are grateful for your recognition and we look forward to the pleasure of your continued visits to our hotel.

Happy regards,

Santosh Tambe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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