Lovely little home stay with AC rooms. Gorgeously cooked food by lovely people. Very cute little garden with some swings. Very close to the backwaters and bird sanctuary. Would definitely recommend a boat trip in the afternoon, to watch the sunset.
I am shocked to see such rating for this place.
My travel agent booked this place for me. I am good with home stays and as they provide you with the local experience. But this home stay experience was probably the worst experience ever.
1) Dirty water pool inside and outside: the artificial canal inside the house was super dirty and smelly. You would expect them to clean the water as it’s their property. Similarly, the area outside the house dirty and smelly.
2) Tiniest rooms and washroom. If you are claustrophobic, these rooms are not for you. Two people can’t fit in the room! We couldn’t fit our luggage’s inside the room. And please, let’s not talk about the washroom. No space between the toilet and shower. You basically stand next to the pot. I was so embarrassed to bring my wife to this place.
3) mosquitoes all over
4) they sell plain white rice for 150 rupees. I am ok payin the money but you can’t charge premium when your room is so small
5) poor customer service. These guys didn’t even come and say hi to me maybe cuz my roots are indian. They went and said hi to a European couple during breakfast.
6) no soap, dental kit, bathroom slippers, shampoo in the washrooom
7) one towel per room. Yes they provided one extra towel when I asked, but the least you should provide is two towels per room.
8) since we were stuck here for a night, we had to use the tv. They have no paid channels. Only Free to air DD 1 channels.
9) No backwater view at all
Basically, my worst home stay experience ever.
We stayed for two nights at Coconut Creek. We had some issues during our stay one was that the power kept going out which made the room very hot without the fan. The second being the water pressure in the bathroom was very low and it meant we had to have bucket showers.
The breakfast was a traditional authentic Indian breakfast and was varied.
The homestay were able to arrange for our onward taxi to Kochi at a reasonable price.
Hotel from outside seems bigger and attractive but inside was a compact room that exactly fits two people.
The amenities inside are little old and it took owner to show how to operate, not even a smile from the workers or owner at the time of entry and at the time of stay
Food has no value for money(Chapathi is as thinner as it could you could find what's on other side that costs 20 rs).... As a homestay we expected to have Kerala traditional breakfast.. Though they had mentioned they will provide Kerala traditional food, they were stubborn with bread omlet menu ...free breakfast we ended up getting bread omlet Maggie which is totally disappointing...so finally ended up having dinner outside the stay ...first day coffee was terrible ( must have used milk powder or added lots of water in milk) and next coffee a bit ok when complained to owner about it... though they have deducted the price of coffee after complaint...it's better to have good coffee other than price being deducted
No proper generator facility during power cut
A disappointing experience and owner finally smiled when we checked out (guess he would have found that we are totally disappointed with the stay)
We traveled in Diwali vacation to Kerala and our first stay with Coconut Creek at Kumarakom was very fantastic. Rooms were clean and well maintained. Service provided was good and people at home stay was co-operative. we also enjoy the food and shikara ride was also awesome.
Dear Kalpana Tusshar Khule,
Warm Greetings from COCONUT CREEK...!!!
We hope all of you are doing great!!!
Thank you very much for your fantastic review about us.
Its our pleasure to know that you had enjoyed the stay with us.
We hope you will remember the sunset cruise organized by COCONUT CREEK and the authentic Kerala cuisines for the life time.
It was really awesome to host a nice family like yours.
We know that you will recommend our property and services to your friends and other family members too.
Also, we are looking ahead to host you here again.
Kindly get back to us, if you need any tour packages or houseboat services.
You can reach us on either info@coconutcreek.co.in or +919895729278
Best Regards
Team CC
