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joel a

Amazing getaway

5.0 of 5 bubblesReviewed Aug 8, 2024
Very cozy stay and the property is very beautiful and green. The room we had was also very nice and well maintained. The breakfast buffet was amazing with live dosa and omelette stations. All the staff were very friendly and helpful. 5 star service all around
Date of stay: August 2024
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa, responded to this review
Responded Aug 9, 2024
Dear Guest
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found our property to be cozy and beautiful. It’s great to know that you appreciated the well-maintained room, the amazing breakfast buffet, and our live dosa and omelette stations.
Your kind words about our staff mean a lot to us; we’re glad they were able to enhance your experience with their friendly and helpful service. We strive to provide a five-star experience, and your feedback reassures us that we’re on the right track.
We hope to welcome you back for another amazing getaway soon!

Warm regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,087)
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Reviewed August 7, 2024

Rohit served us food in the restaurant.experience was nice .food was good.payasam which was served was also great.fish tikka was also great .very good ambience and very good service by Rohit. He was readily available for the service and very polite

Date of stay: August 2024
Trip type: Traveled with family
Thank GrandTour10696193287
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa, responded to this reviewResponded August 7, 2024

Dear Guest
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the food and that Rohit made your dining experience special. It’s fantastic to know that you liked the payasam, fish tikka, and the overall ambiance of our restaurant. Rohit will be delighted to hear your kind words about his service. We look forward to welcoming you back soon for another great experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2024 via mobile

It was an amazing experience
I regret not prolonging our visit more
Also the food was delicious and a fit our taste well
The staff was so friendly and polite also made us feel so welcomed
The hotel area is so big and suitable for all ages and cultures

Date of stay: July 2024
Trip type: Traveled as a couple
Thank Tami A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa, responded to this reviewResponded July 31, 2024

Dear Guest
Thank you so much for your wonderful review! We’re thrilled to hear that you had such an amazing experience with us. It’s great to know that you found our resort comfortable, enjoyable, and well-suited to all ages and cultures.
We’re particularly pleased that you enjoyed the food and appreciated our team’s friendly and polite service. Your feedback truly means a lot to us, and it’s always rewarding to hear that our efforts to create a welcoming atmosphere are noticed.
We’d love to have the pleasure of hosting you again, and hopefully, you’ll be able to extend your stay next time! If there’s anything specific you’d like to experience on your next visit, please don’t hesitate to let us know.
Thank you once again for your kind words and for choosing to stay with us.

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Reviewed July 26, 2024

Zuri Kumarakom is a lovely property spread across acres of land very near the backwaters. Zuri has its own waterbody,sports activities like zip lining, paddle boating etc. Myself and my mom had a very relaxing holiday in the property. A special mention to Mr.Rajagopal & Ms.Shiney who took very gud care and were very courteous. All the staff at Zuri where polite & smiling. Overall highly recommended. Thanks, Zuri
Rash Menon

Date of stay: July 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RashM26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa, responded to this reviewResponded July 29, 2024

Dear Guest
Thank you for sharing your delightful feedback about your recent stay at Zuri Kumarakom. We’re thrilled to hear that you and your mom had such a relaxing and enjoyable holiday with us.
It’s wonderful to know that you appreciated the expansive property, our own waterbody, and the various activities like zip lining and paddle boating. We’re especially grateful for your kind words about Mr. Rajagopal and Ms. Shiney; they will be pleased to hear that their efforts contributed to your positive experience.
Our team strives to create a welcoming and friendly atmosphere, and it’s heartening to hear that our staff made a lasting impression on you. Your recommendation means a lot to us.
Thank you once again for choosing Zuri Kumarakom. We look forward to welcoming you back for another memorable stay.

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Reviewed July 23, 2024

Food is delicious and staff is extremely courteous.i was staying with an infant they showed me so much consideration .my baby was taken very good care and I was allowed to relax.they provided a lots of complimentary goodies.the place is very well maintained.

Date of stay: July 2024
Trip type: Traveled with family
1  Thank sharen a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa, responded to this reviewResponded July 25, 2024

Dear Guest
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you had such a positive stay with us and that our food, staff, and amenities met your expectations.
We understand how important it is to feel comfortable and relaxed, especially when traveling with an infant, and we're delighted that you and your baby were well taken care of during your time here. Providing a memorable and enjoyable stay for our guests is always our top priority.
Your feedback means a lot to us, and we look forward to welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.

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Reviewed July 17, 2024 via mobile

It was an excellent service at Restaurant by Mr Rohit. And the resort is absolutely fine, food quality is very good, the ambiance is mind blowing. The location of the property is awesome. Overall my experience with the property is excellent.

Date of stay: July 2024
Trip type: Traveled as a couple
Thank Trek11230759291
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa, responded to this reviewResponded July 22, 2024

Dear Guest
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your dining experience at our restaurant, especially under the attentive care of Mr. Rohit. We take pride in delivering excellent service and ensuring our guests have a memorable time.
It's fantastic to know that you found our resort and its amenities to your liking. Your compliments on the food quality, ambiance, and the location mean a lot to us. We strive to provide a relaxing and enjoyable environment for all our guests, and we're delighted that you had such a positive overall experience.
We look forward to welcoming you back soon for another great stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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