I have been in Kerala for almost 1 month and this is the first time I have experienced dishonesty. I booked a double room with balcony and my review is based on the first room we were shown. It was a disgrace. There was a crack down one side that you could see clear daylight through, a dead cockroach on the floor, a filthy bathroom and dangerous looking wiring behind the TV. Of course there was no balcony either. Before I could even open my mouth to vocalise my displeasure, the member of staff asked me if I would like to pay extra to upgrade! This felt like a con. I exchanged words with the manager who would not budge. She eventually agreed to a discount rate for the upgrade, but not without a snarl and some angry mutterings in her mother tongue. The food was pretty poor by Keralan standards as well. My advice would be to stay as far away as possible from this place and go to one of the hundred other pleasant homestays or hotels. If I could give a zero, I would’ve.