We checked in, expecting it to be basic but clean. We got very basic and very dirty. Bed linen full of stains, decorative cushions placed on the pillows were very dirty.
On complaint to reception - complete with photographs - she gave us a key to an upgrade room which was a slight improvement, but the hairs in the beds didn't bode well.
We returned to reception and eventually the manager arrived. He was very apologetic when we explained and presented photographic evidence, he gave a full refund.
We were fortunate that it was only 5pm and we went and booked in a few miles up the road.

We wanted somewhere not too far away from Santander after leaving the boat at 6 pm. We arrived at the hotel at 7 pm straight off the motorway. Very easy to find, free parking pleasant receptionist and a very nice room with a terrace and a view of the mountains.
We had dinner in their restaurant. Very lively as a Saturday night and obviously popular with the locals. It was quite amazing value for good basic Spanish food. 3 courses with coffee plus a bottle of good house wine and coffee too. All for 19 euros!!’ Huge portions by the way! Breakfast had a good selection with freshly squeezed orange juice for 5 euros. Would we stay again? Most definitely yes! If you are looking for the Ritz then this is not for you but if you want a good comfortable bed for the night, a very easy hotel to find, lots of parking and good basic Spanish food for an extremely competitive price then it is!