Actually, we never got to take our holiday at The Southern Palms and we should have been flying to Barbados today. So, that’s why we are writing this review. Unfortunately my 88 year old Mum was taken into hospital recently (she’s critically ill) and 2 days ago our daughter told us she has serious complications with her pregnancy. We just wanted to thank The Southern Palms and especially Stephen (Customer Reservations) for their compassion, understanding and kind wishes. Fingers crossed we look forward to seeing you in November 2023 and March 2024. A very BIG THANK YOU Steven and Teresa

Our room (102) needs refurbishing. It was clearly designed by an amateur who hadn't thought through the design. The room is quite long but very narrow with a small, very poorly equipped bathroom. Kitchenette pretty useless. The hotel charges for the room safe. The WiFi is very poor in this room. The television and dressing room mirror are the wrong way round for the design of the dressing table. There are too many pillows and cushions on the beds. The toilet roll holder was designed by an imbecile. The flush system needs overhaul or replacement. There are better rooms at the other end of the hotel but they must be even more expensive. Those are the main bad points.
The good point, overwhelmingly, is the location on this great beach (Dover). Also we really enjoyed the band on (I think) Sunday night, which played Carole King, James Taylor, Harry Belafonte and other classics, and played them really well. The afternoon tea at 4pm became a habit, the restaurant was pretty good though as we were on half board I was pretty happy when the 'fine dining' menu finally changed.
It is a good place to really relax and swim a bit but I thought severely overpriced for what it offered in terms of amenities.

This was our 3rd stay at the Southern Palms. Made even more special this time as we got engaged on our balcony the day after we arrived.

We had a garden view room which suited us just fine, we could see the pool and see the sea and hear the waves from our bed, a sound I love, along with the whistling frogs. We love the size of the bed in the room, it’s huge, also the choice of pillows is good.
We had a fridge and kettle on our enormous balcony, which suited us just fine to make a cuppa in the morning and keep snacks and drinks cool.

We attended the managers rum punch party just an hour after the proposal, on our return from dinner, we had a lovely bottle of Prosecco on ice in our room with a congratulations card from the team at Southern Palms.

We ate lunch in the bar a couple of tImes.

We found the happy hour service incredibly slow, so much so that we didn’t bother after a couple of nights. There was one evening, we were completely overlooked with service and people who came in and sat the bar after we had arrived were served immediately.

The location of the hotel is amazing, the beach is beautiful as are the hotel grounds. Plenty of restaurants within walking distance either way out of the hotel, with The Gap also very nearby.

The cleaning staff were very friendly, doing a great job with our room, most of the hotel staff were very friendly

Whilst we were there a trip to the races was laid on free of charge by the hotel as the south coast hotels were sponsoring the race day, what a fabulous day out that was.

We hope to return one day soon