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Explorers Hotel
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Reviews (4,360)
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1,064
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16 - 21 of 4,360 reviews
Reviewed 3 weeks ago via mobile

We stayed here for 3 nights on st. Patrick's weekend, great hotel for kids we had our 5 year old boy with us and he loved the place. There is a free shuttle bus to the park every half hour or so, (Can be very busy at certain times) buffet breakfast is ok not fab €4 charge for English breakfast not worth it. The place is spotless new towels and sheets every day. Pool is quiet cold but it was -3 outside when we were there so maybe that had something to do with it. Explorers comes highly recommend, would stay here again with out a doubt.

Stayed: March 2018, traveled with family
Thank Tony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Membre E, Responsable relations publiques at Explorers Hotel, responded to this reviewResponded 3 weeks ago

Dear Tony F,

Thank you for this feedback. We were happy to welcome you at the Explorers Hotel on St. Patrick's weekend.

I'm happy to see that your 5 years old kid loved our hotel :-).

As you mentionned, we have a free shuttle bus which runs every day between the hotel and the Disneyland Paris parks. Shuttles can be crowded during peak hours this is the reason why they are more frequent at theses moments (at the opening and at the closing times of the parks). During the rest of the day, they runs every 30-40 minutes.

The pool temperature is always between 28° and 29°. Our technician teams check it everyday. I'm sorry if you were cold in the water playground.

Thank you very much for your recommendation.

Sincerely,

Marine - Marketing Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We stayed here for 3 nights with a 7 and 1 year old.
The hotel was excellent swimming pool with pirate ship & slide open until 11pm which was great after our flight, soft play area was heat too.
We used the restaurants in the hotel and these were lovely.
The location for the Disney Paris was great, only 10 min drive plus got a free parking pass from the hotel for the Disney car park which saved us €20 per day. But if you didn’t have a car there was a shuttle bus to and from the parks from the hotel.
My son was poorly and we needed a Doctor which the hotel sorted for us she he came to our room.

Excellent hotel friendly staff great location and excellent facilities will definitely go back!!!

Stayed: March 2018, traveled with family
2  Thank lauradmcdowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Membre E, Responsable relations publiques at Explorers Hotel, responded to this reviewResponded 3 weeks ago

Dear lauradmcdowell,

Thank you very much for choosing the Explorers Hotel for your trip at Disneyland Paris.

It's a pleasure to read your comment and see that you liked our child-friendly hotel and its facilities such as the water playground. As you said, the water playground has a large opening time (from 8am to 11pm) so that our guests can enjoy it before and after a day outside the hotel :-).

I'm also pleased that you enjoyed to be able to park for free at Disneyland car park by showing a card of the hotel which is given during the check-in. This advantage is very appreciated by our customers who come by car.

All the Explorers Teams hope your son is better.

We look forward to welcoming you again!

Best Regards,

Marine - Marketing Department

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Reviewed 3 weeks ago via mobile

Such a lovely and clean hotel. Rooms are lovely, great beds and bedding and breakfast is lovely. Very close to the disney parks. The only thing I would say is the bedroom windows open wide without anything to stop them opening fully and in the kids room there is a stool under the window.

Stayed: April 2018, traveled with family
Thank michelle c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Membre E, Responsable relations publiques at Explorers Hotel, responded to this reviewResponded 3 weeks ago

Dear michelle c,

Thank you for taking the time to let us a comment on TripAdvisor. It's was a real pleasure to welcome you in our hotel close to Disneyland Paris.

I'm glad you liked the room and the breakfast :-).

Regarding your comment about the room windows, all the windows are compliants with French standards so that the height is not dangerous for children. Actually there are little stools in rooms to give it more functionality and convenience. I'm sorry that could have bothered you. Please note that in our hotel children are under the responsibility of their parents.

We would be happy to welcome you back at the Explorers Hotel.

Kind Regards,

Marine - Marketing Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We stayed here for four nights. There was two adults and one child. We were given a room with a double bed and an adjoining room with double bunks. This was ideal to use as changing room. Room was warm and bed/ cleaning was done everyday. Handy heater in bathroom for drying togs etc. Toilet was in separate room which meant no waiting when another person was in the shower.

We were given the 9.15 slot for breakfast and were pleased with it. There was many different types of rolls and bread. I was glad it was included as it was advertised at €24.50 per adult at the door. There was many people making rolls at tables around me.

I only went to the bar on the first night where there was a huge queue. I paid €4.90 for a volvic fruit juice. I would actually have been better off buying a pint at €6.90.

We used the pool on the last day and it was brilliant. It's a pity the pirate ship slide in pool is closed during the day as that was what my daughter really wanted to go on. It is not advertised as being closed.

Overall I couldn't fault the hotel but would not stay there again until my daughter is older. The shuttle buses are horrendous. I dreaded them particularly at night when people charged at the buses over buggies and children. They need to at least double the number of buses. Explorers need to consider how the buses are impacting upon their business as many of the guests who were staying in hotel agreed that this was the only reason they would not return.

Stayed: April 2018, traveled with family
Thank Winniepooh911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Membre E, Responsable relations publiques at Explorers Hotel, responded to this reviewResponded 3 weeks ago

Hello Winniepooh911,

Thank you for taking the time to let us a review. I'm happy to read that you had a great stay at the Explorers Hotel :-). It's a pleasure to see that you liked your room, which are very convenient for families! They have been designed to facilitate our customer's stay.

Regarding the breakfast, continental breakfast is includes for each reservation. The €24.50 price is for the dinner at the buffet restaurant.

Then, about the pirate ship inside the pool, it closes every day from 11am to 5pm. We made this choice for environmental reasons. As most of our guests are in the Disneyland Parks during the day, we decided to use this water during peak hours (in the morning and in the evening). Please note that your remarks will be taken into account.

Finally, I'm sorry that you've not been satisfied with the free shuttle bus service. Shuttles runs every day between the hotel and the parks. They runs about every 10 minutes during peak hours (at the opening and closing times of the parks) and about every 30-40 minutes during the day. We will take your comment into account.

We would be happy to welcome you back at the Explorers Hotel.

Best Regards,

Marine - Marketing Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Stayed here in Nov with my mum, niece & nephew and the hotel is excellent for the kids. Room was big with a double bed and bunk beds.
Hotel has pool, kids play area and some eating places. They run a free shuttle to the parks. Would definitely recommend for anyone visiting Disneyland Paris.

Stayed: November 2017, traveled with family
Thank Sandie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Membre E, Responsable relations publiques at Explorers Hotel, responded to this reviewResponded 3 weeks ago

Hello Sandie G,

Thank you for taking the time to write us a review and for your recommendation.

I'm happy that you had a great stay at the Explorers Hotel and that you liked the room, our playground areas and the eating places.

We look forward to welcoming you again ;-).

Best Regards,

Marine - Marketing Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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