The staff was very kind and willing to help with whatever question I've had. The wellness area was a great experience, more then enough choices and very spacious. The breakfast had also had enough choices and especially the local cheeses are amazing. That the hotel believes in Rituals was a very nice touch, it's not always that you get this high quality soaps in a hotel.

Room for improvement;
The room was very hot, opening a Windows didn't do much good since a waterfall in the backyard was very loud, so the options were a hot room or a noisy one. The mattress was quite hard and the fact that I had to purchase a somewhat comfortable pillow turned me off. The bathroom had several black spots indicating some sort of mould, not much but it could definitely be cleaned better.

This hotel wasn’t as plush as the Sorell near the Zurich zoo but was perfectly fine. We stayed in the extension. The walls/doors were on the thin side but nobody seems to have complained about our children. The restaurant was good. I wish I could have tried the wellness area.

nice hotel with greta spa for reasonable price. rooms are ok and well equipped. spa has couple saunas and pools, even whirlpool outdoor and biotop pool. great to enjoy. breakfast was great and delicious. hotel resto is also fine