we stayed there 2 nights for vacation
room very nice and clean
the staff always pleasent and ready to help
highky reccomanded
food is done locally and very tasty.
the hotel is located few km from main Moalboal road so it is very quiteMore
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Our visit to Dolphin House Resort Moalboal recently was a relaxing,pleasant & surprising experience. The accomodation & surrounding tropical gardens are a credit to the propieter. It was like staying in an oasis, meticulously built. Food & service by the staff was exceptional,they really cared for their guests!
Anthony & Fe Abbott
Thank you so much for your time and kind review.
On behalf of my staff it will be our pleasure to have you again!
Friendly staff, amazing dive site,
We make 8 dives during our 3 nights stay. Thanks to the DM Francis showing us the best of Moalboal great dive sites. He show us a lot of interesting species such as the electric disco clam which is out of my imagination. We made 2 wonderful dive in Pescador island which is the best dives I made during this trip in moalboal and cebu.
Dear Janice, thank you very much for sharing your experience in Dolphin house Resort. Yes Francis is an expert, not only dive instructor but also a bachelor in marine biology.
He is a great asset to our dive shop.
It will be our pleasure to have you again some day in the future! Thank you so much!!!
We felt very comfortable in this resort. We went there for diving. Very good dive center with very courteous employees who were always there for us.
Furthermore, a big praise for the restaurant area and for the very good food.
All in all we felt very well cared for in this hotel.
A clear recommendation on our part
Thank you so much on behalf of all the staff for your kind words and for choosing Dolphin House Resort and sharing your experience here on this platform.
It will be our pleasure to have you again one day in the future!
Decided to stay here for my 24th birthday with my partner. Stayed in the deluxe bungalow and wow it was incredible! We loved it so much that we decided to stay for an extra 2 nights (6 nights in total).
As two marine biologists we spent everyday in the water snrokelling on the reef just beyond the hotel beach. The drop off of the reef was incredible, I've dived around many reefs and never seen such diversity as I did on that reef.
The staff were lovely, many thanks to Merie Joy for making my birthday extra special with a chocolate treat at breakfast! Booked a massage for my birthday and it was very well priced and excellent.
Only negatives include the evening we ordered sushi the portion was very small and sashimi came out frozen so was not that fresh and inedible. We told the waiter and asked him if it could be exchanged for more sushi but unfortunately didnt get any. Generally the food was very good, but on occasion felt hit and miss a few times.
Only other negative was that during check in we were asked to respect the quite period after 10pm, on the evening of my birthday one very large group decided to have a gathering/party and were incredibly loud until 2:30am keeping us awake all night- shouting, screaming, banging tables all evening and eventhough other guest (including ourselves) asked them to be quite nothing was done. Hotel security/staff present (if there were any) did nothing about the noise. Complained the next morning to reception but nothing more than an apology was offered. Reception said that group was checking out that morning, so fortunately it didn't happen again otherwise we would have left.
Overall though, we had a really really enjoyable stay and hope to definitely return again. The rest of our trip we kept comparing every subsequent hotel to this resort and none of them matched up to the same quality!
Dear Sanchach, thank you for the five bubbles even I owe you my apologies. We are still in phase of rebuilding our staff after more than two years closure due to Covid. Business is actually coming back, even better than expected with +30% of what it was before Covid. Our staff are actually 20 versus 60-65 before Covid. All my efforts are focussed on retraining old staff and training new staff but as on every job, there is also a part “learing by doing” till everything is “round” again. This doesn’t excuse the “miss haps” you mentioned. At dinner, waiters are always expected to ask the guests if they want some extra and they are forbidden to serve anything that is not perfect, the waiter being the last check. It seems I will have to talk to the night guard as well. I can only offer my apologies and if ever you visit us again, please address me in person so we can do a little something extra for you.
Meanwhile I also know what you mean with “a big group very load…” That was actually the birthday party of our companies president. It happens one time in year. That day we had only a few rooms occupied and all guest were invited to participate. Nevertheless you are perfectly right, the band was so loud, conversation almost impossible likewise most people were just paying with their phone. I believe I stopped the band around 10.30 pm maybe 11 pm. From what you say it looks like some staying overnight may have been tipsy and loud even later on. Also for this my apologies, this shouldn’t be and it did not please me either.
Rudy Poitiers, CEO
Poitiers Dolphin Haus INC
Nested in a lushy and marvelous garden, Dolphin house offers nicely decorated rooms, nice beds, far away from the busy and noisy center of Moal Boal. Amazing food, nice bar and central area overlooking the sea, top of the art diving facilities with super easy shore dives start ( you are 50 m from the reef wall) , friendly staff and much more.
To my opinion, the best place to stay in the entire Moal Boal peninsula. And it is much more quiet than the south. And it is literally next to the best sandy beach of Moal Boal.
Congrats to all for setting up this gem !
Yann Linda Cécilia and Emma
Thank you so much Yann for your time to write this review.
It was a pleasure to have you and your family here. If there were a portal where we can review guests you get a 10 /10 for your kindness to everyone, be it the waiter or the “boss” and for your empathy. While some will always find the needle in the hay stock, other guests like you see and understand all the passion and hard work that has been accomplished to offer the best actually possible service after 2 years closure due to Covid and at the end been battered at full blow by the second strongest Typhoon ever recorded in the Philippines last Dec. 2021.
On behalf of all of the staff, thank you so much to you and your family.
it will be a great pleasure to have you again someday in the future!
