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All reviewsanimal farmlunch and dinnermountain facing roomsconeswellness centredrakensberg mountainsself cateringbuffet stylehorse ridingdining roomdeluxe roomunderfloor heatingrooms are largepublic areasguided walkhiking trailsmorning and afternoon tea
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Reviewed 3 April 2018 via mobile

Such a quite family-friendly hotel. So good. I hope you go! So many things to do and Divine food.There's aftercare for kids ĺllllllloooooottttttttsss of games and zip lining is so much fun.

Massages are very good there - to die for. I did that instead of ziplining.
Ziplining is so fun for kids and it's just the best hotel ever!!!!!!!!!!!!☺ (By Gemma (10))

Stayed: April 2018, traveled with family
Thank MarkWPickering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this reviewResponded 2 August 2018

Thank you for taking the time to post your review, Mark

It sounds like you got to explore some of the activities in the Champagne Valley. We're fortunate to be located in this Valley, with so much to do, experience and see. I do think you made a superior choice... massage over ziplining :-)

Please thank Gemma for her review, and we look forward to welcoming you back on you next visit with us

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

champagne name alone is what to expect ..was treated like a movie star .That fresh air and away from the city will always do it for me ..100 gold stars for you guys .Thank you will always be back just a stop over

Stayed: January 2018
Thank baldandbearded2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this reviewResponded 2 August 2018

Thank you for taking the time to post your review, baldandbearded2016

We're very grateful for all 100 gold stars. Getting out of the city and escaping to the Drakensberg Mountains is something everyone needs to do regularly to reset their souls.

Thank you for staying at Champagne Castle Hotel. We look forward to welcoming you back on your next visit to this part of the Drakensberg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

It rained during our entire 3 day stay - we were so disappointed that we couldn't hike, swim or go horseback riding. We still had a wonderful, relaxing time. Excellent food and service. We both had 75 minute Swedish massages - the BEST massages we've ever had - came to about $90 (including tip) for both of us.

We can't wait to return and enjoy some outdoor adventures.

  • Stayed: March 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank AlisonCapeCod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this reviewResponded 2 August 2018

Thank you for taking the time to post your review, Alison

Being tucked up against the mountain does mean that the weather can move in and stay for a few days. It's fabulous when it's sunshine, and does get in the way a little if it's rain. I'm so glad to hear that you were able to use it as an opportunity to relax.

I've passed your feedback on to the Wellness Centre.

Thank you for staying at Champagne Castle Hotel. We look forward to welcoming you back, with sunshine, on your next visit to this part of the Drakensberg

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Reviewed 30 March 2018

We stayed at Champagne Castel for 4 nights again this year as we so enjoyed it during our 2017 holiday. The staff were as helpful as ever, the food delicious, and so much choice at each meal. The accommodation was very good, we had the deluxe family rooms as we were 3 adults, myself and wife upstairs and our adult daughter downstairs. The Wellness centre is good and the pedicure and manicure done most professionally. It is lovely to have the owner, Georges, come around to the tables in the dining room to chat with his guests, thank you. We hope to visit again next year.

Room Tip: Lots of choice, mountain facing if you are a couple or the deluxe family.
  • Stayed: March 2018, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank JCsuperstar2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this reviewResponded 1 April 2018

Thank you for taking the time to post your review, JCsuperstar2014

So glad you had a wonderful stay with us again. Our family rooms are a favourite. Having the children downstairs (with their own bathroom) and parents upstairs does make for a wonderful holiday for everyone.

Thank you for staying at Champagne Castle Hotel. We look forward to welcoming you back on your next visit to this part of the Drakensberg

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Reviewed 30 March 2018 via mobile

Hotel is great food variety is wide and well catered.
The hotel staff however are oblivious to service and pool attendance is poor.
No service of drinks at all around pool.
We had to carry our own from bar to pool.

Look at other options before this hotel if you enjoy service

Stayed: March 2018, traveled as a couple
Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georges_Romarin, General Manager at Champagne Castle Hotel, responded to this reviewResponded 1 April 2018

Thank you for taking the time to post your review, Kevin

I apologise that you had this experience from our team around the pool. Of course this is not the service we expect our guests to receive. I met with our F&B Manager immediately after receiving your feedback.

I do hope you enjoyed the rest of your stay during the Easter Weekend? It's a fabulous weekend of festivities for children and families, as I'm sure you discovered.

Thank you for staying with us, and we look forward to welcoming you back on your next visit

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