This has been one of the best pocket vacations weve had. Peaceful. Wifi is limited so youll be forced to be screen free and disconnect. Resort and beach is well maintained, and beautiful. Even more charming at night. All villas are fronting beach.Perfect for frazzled city dwellers who want a short break. Was delighted that they even had anticipated Mass on Saturday night.
Thank you for choosing to spend your short getaway at Virgin Beach Resort. We appreciate that you have taken the time to share your experience with us. We are glad you enjoyed the quiet, peaceful atmosphere of our resort and the amenities we offer. As we are only 3 hours away from Manila, we hope you will be able to visit us often!
Arrived at the resort as only guests, a good # of employees are available to assist with needs. Beach is beautiful with its finer, gold sand & wide shoreline ~ we enjoyed our early morning walks. Food is average & requesting any extra serving will be billed extra. Only 2 items were available for purchase at the souvenir stall/ office and staff were not that accommodating or maybe unsure how to handle requests~ ex. we asked one night to serve/ pack our dinner before they close their kitchen at 10pm & request was fulfilled with hesitation, they charged me for paper containers & food bag. We begged to buy one beach towel as a souvenir & we were bluntly denied. Stay would have been more positive if they were more accommodating, considering we were their only guests..
Thank you for staying at Virgin Beach Resort and taking the time to share your experience on TripAdvisor. It is through feedback such as yours that we are able to improve the quality of our products and services. We apologize if we fell short of your expectations.
We have noted your observation regarding the souvenir items and are working on adding other items in the near future. Please allow us to look into the matter of the beach towels. Though they are not for sale, we have accommodated guests' requests to purchase them in the past. We would also like to clarify that guests may avail of second servings for our plated meals without any additional charge. It is possible that you were misinformed, however, upon checking, our records show that your party was served seconds during your breakfast on January 21, 2020.
Please rest assured that we are continuously improving service standards and facilities.
We hope this experience will not deter you from visiting us again and that you will give us the opportunity of welcoming you back at Virgin Beach Resort.
The place is clean, peaceful, beautiful, and the staff are super helpful. The food are awesome too. It's perfect for people who hates crowd. I am just disappointed that they don't have lifeguard, because I almost drown.
Thank you for staying with us. We are glad to hear you enjoyed your stay at the resort. We are, however, sorry to hear about your unfortunate experience while swimming. Although not in the usual lifeguard uniform, we have assigned lifeguards along the beachfront dressed in our standard staff attire that ensure the safety of all our guests. Our lifeguards underwent training and are certified by the Philippine Red Cross. Rest assured, we take these instances very seriously and will discuss it with the rest of our team. Once again, we sincerely apologize and are truly grateful that you are safe and unharmed.
What I really love about this place is the location because it's just a few hours away from Manila. So if you want a quick escape from the noise of the city, this is the place to be. The staff were all very accommodating and polite. The beach is probably one of the best in the area. There is no sign of garbage because the staff cleans it all the time and there are bamboo trash cans everywhere. The beach isn't too crowded and it's very peaceful in the evening. They also have a wide selection of activities to choose from. The breakfast was great since there were a lot to choose from. However, for the lunch and dinner I'd give it a 3/5 but it's okay for what we paid for. Overall, i had a great stay! They did an awesome job
Thank you for taking the time to write about your visit to Virgin Beach Resort. Our team works very hard to maintain the property and is proud to hear about your experience with us. If you wish to elaborate on the lunch and dinner menus, please feel free to e-mail us at operations@virginbeachresort.com. We are always open to suggestions. We look forward to hearing from you and hope to see you back at the resort in the near future.
on yhe whole quite good. The staff are very pleasant and a good effort is made to keep the beach clean. Cottages are well designed and laid out. Some advice on maintenance and safety given to management on booking out. Food was better than expected and the prices reasonable.
Thank you for staying with us and taking the time to write a review. It is always encouraging for us to hear that our guests appreciate our efforts. We value our guests’ comments and suggestions, and rest assured, we have already taken note of the comments you shared with our team during your stay.
Once again, we thank you and hope to serve you again in the future.
