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Sheraton Brussels Airport Hotel
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Reviews (1,466)
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6 - 11 of 1,466 reviews
Reviewed 3 weeks ago via mobile

We stayed there on our way home from Africa. It was just a day stay after over night flight. Bed was amazingly comfortable (or we were just too tired ).
Clean, however bathroom tiles seemed bit old. Free toiletries.
There was only one little bottle of water, no breakfast which I think was not quite right for the nearly €300 for 10 hours stay!

Stayed: March 2018, traveled with family
Thank Son O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for sharing your feedback with us.

Our room rates depend on the occupancy of the day. We advise to always book directly through our website in order to obtain the best reservation conditions.

We hope we will still have the pleasure of welcoming you back with us in the future.

With best regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

I was there begining of march, the check in process was so slow... it takes almost 1 1hrs .. to get my room ready.
Anyhow... the room its nice, clean, tidy..
and I am enjoying my stay .
The location its just near.. opposite the airport...

Stayed: March 2018, traveled on business
Thank Endang S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

We are sorry to read that you had to wait a long time before your room was ready. Please accept our apologies for the inconvenience caused.

We hope nevertheless that we will still have the pleasure of welcoming you back with us in the future.

With best regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Stopped here for 1 night with work and was in one of the conference rooms the following day. Great location, good staff and accommodation was a high standard
Would definitely go again and recommend to others

Stayed: March 2018, traveled on business
Thank benw495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

We are happy to read that you had a comfortable stay and your meeting went smoothly.

Looking forward to the pleasure of welcoming you back with us in the future.

With kind regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The staff is very friendly and helpful. The location is ridiculously close to the airport which makes this hotel a good choice for hectic work weeks with traveling involved. The rooms are just right size for the traveler, bed very comfortable, etc. It is the breakfast that cost this nice hotel the fifth star; one expects a better and a bigger selection at such a hotel; at least I could be ordering an omelet or fried eggs without being charged extra in such a high-class hotel, right?

Room Tip: my room was away from the elevator; very quiet indeed
  • Stayed: March 2018, traveled on business
    • Value
    • Rooms
    • Service
Thank YalcinTrana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for sharing your feedback after your recent stay in our hotel. We are happy to read that you enjoyed your stay. Your remarks about the breakfast were duly noted and have been transmitted to the kitchen for further follow-up; Thank you for bringing this to our attention.

Looking forward to the pleasure of welcoming you back with us in the future we meanwhile remain,

With kind regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

if you are on a long layover or flying from Brussels early the next day staying at the Sheraton Brussels Airport is a very convenient option. The rooms were very nice ad clean, i had booked a club room but the breakfast served on the ground floor. Breakfast does get a little busy for the early morning travelers.

  • Stayed: March 2018, traveled on business
    • Value
    • Rooms
    • Service
Thank C5059WHjeremyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

We are happy to read that you had a comfortable stay with us before your flight.

Looking forward to the pleasure of welcoming you back with us soon.

With kind regards,
Ingrid Roekens
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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