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28 - 33 of 690 reviews
Reviewed 27 February 2021

This resort was truly exceptional in many ways. The beach was pristine, And the food was absolutely delicious. Also, the staff were always smiling and extremely helpful. I would highly recommend it to anyone who wants to spend a few days in a secluded paradise on the Mediterranean.

Date of stay: June 2020
Review collected in partnership with this hotel
Thank Ahmed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed Hanafy, Guest Services / Front Office at Rixos Alamein, responded to this reviewResponded 28 February 2021

Dear Valued Guest

We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive such a positive feedback. Please rest assured that your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Rixos Alamein Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 November 2020

The beach is one of the nicest I have been to - and I have been to Australia, Barbados, Greece and the Cook Islands to name a few - it really is that clean and blue.

We went in October 2020, and the hotel did a good job of Covid precautions, staff wearing masks. Only problem is that the vast majority of the guests did not - and the hotel was very busy (could tell from the lights on at night in rooms). I wish they enforced guests wearing masks indoors.

Food was usual for an Egyptian 5 star.

Rooms clean, but did get some power cuts the first day.

Very nice playground, and very clean, as we went with a 1.5 year old.

Overall I would go back.

Room tip: if you want quiet, ask for a room away from the main pool - they play music until the evening.
Date of stay: October 2020
    • Location
    • Cleanliness
    • Service
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reham Elbadry, Guest Services / Front Office at Rixos Alamein, responded to this reviewResponded 2 November 2020

Dear Valued Guest

We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive such a positive feedback. Please rest assured that your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Rixos Alamein Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 November 2020

First hotel to find ALL the stuff friendly & helpful. Even though we went while COVID-19 time; but they apply safety & sanitation procedures that make you feel safe.
Only 1 thing I didn't like; no kids activity there.
Overall I give 8.5/10 for my stay & will repeat again this experience.

Room tip: Deluxe rooms have good view more than superior rooms; but same size & wide
Date of stay: October 2020
    • Value
    • Location
    • Service
Thank ahmedhQ3722KU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mira Milad, Other at Rixos Alamein, responded to this reviewResponded 1 November 2020

Dear Mr. Ahmed,

We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive such a positive feedback. Please rest assured that your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Rixos Alamein Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 October 2020

People are very helpful , very friendly and very nice also the clarity of the sea water and the view from the terrace is spectacular making things even better is the food quality really it is a trip to enjoy

Date of stay: October 2020
Trip type: Traveled with family
Thank mariacZ5252BO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reham Elbadry, Guest Services / Front Office at Rixos Alamein, responded to this reviewResponded 24 October 2020

Dear Valued Guest

We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive such a positive feedback. Please rest assured that your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Rixos Alamein Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 October 2020

The best hotel in North Coast
The food very amazing
The service very excellent
The rooms very clean
The beach and pool are great for swimming
Thanks to all staff
Special thanks to Mohamed hisham,he is very friendly and helpful
Reham from guest relations,she helped us all time
See you all next summer

Date of stay: October 2020
Trip type: Traveled with family
1  Thank Hamada0066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reham Elbadry, Guest Services / Front Office at Rixos Alamein, responded to this reviewResponded 23 October 2020

Dear Valued Guest

We very much appreciate your comments regarding your stay at the Rixos Alamein. It is always a pleasure to receive such a positive feedback. Please rest assured that your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Rixos Alamein Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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