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Reviewed 1 December 2019

All employees were outstanding. They all were a true delight. There were signs posted everywhere saying "Please Observe silence" yet the management allowed the events side of the hotel to continuously blast out music with heavy base speakers that at times rattled the walls and made the windows vibrate. There was a string of day after day events late into the evening. Management refused, after repeated requests, to have the speaker volume turned down or to have the speakers turned away from facing the outside windows of the hotel rooms. Future guests might want to request a room on the other side of the hotel room complex. Gorgeous pool and landscaping. Very nice rooms. Well maintained. Outstanding service. Suggest adding Plant Food diet "Vegan" (not just Vegetarian, but a real Vegan) food selection options in their menu. Dining room staff were so willing to help in asking the cook staff to prepare the kinds of foods required based on medical requirements, e.g. a Plant Food based diet (NO oils, butter, dairy products, meat or seafood, eggs, or products derived from what is medically recognized as a health risk for many). My thanks to the Dining room and kitchen staff. You were so willing to help. Thank you one and all at the Ariana for all that you do.

Room tip: See above comment
Date of stay: November 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank ultrainternational
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 September 2019

Ariana hotel in dipolog city is located near the airport and it has ample parking space which is a must have whenever we visit Dipolog City. Their rooms are cozy, clean and comfortable. The only thing that fell short of my expectation was when I called housekeeping at about 9:30 AM and nobody answered by call.

Date of stay: September 2019
    • Sleep Quality
    • Rooms
    • Service
Thank marichu m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 July 2019

Situated along the airport road (just a short walking distance), who would have thought one can find a gem in terms of comfort and convenience? With an affordable rate to boot plus breakfast choices that are A-Ok and served early for those who need to catch an early flight—-indeed true value for money!

They also offer free shuttle going to the city proper and the airport as we’ll.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Mim912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 April 2019 via mobile

To be fair, the place looks good. Sleek yet comfy. However I was so disappointed on how horrendous the facilities are.

We checked in at around 9pm and there was no running water. Staff said plumber’s gonna fixed it. An hour passed, nothing. We called again and staff said plumber is apparently at home and is on his way. At 11pm my parents are already stressed because we need to use the bathroom after a long day of going around the city but still no freaking plumber. At almost midnight I was so stressed and I went to the receptionist, and all she had to say was “okay na sir”. SHE WAITED FOR ME TO ASK IF IT WAS FIXED. Didn’t even bother to inform us.

Worst thing is, plumbing’s not even broke! It was just turned off!!!!!!

Definitely my worst hotel experience this year. And btw, they never apologized.

Date of stay: March 2019
Trip type: Traveled with family
1  Thank ian van m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 September 2018 via mobile

Ariana Hotel is located very close to the airport. As we arrived very early in the morning, it was very convenient. The hotel is not luxury, but clean and comfortable. There is a refreshing garden. However there is no night life here.

Date of stay: September 2018
Trip type: Traveled on business
Thank kimitakas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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