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Reviewed April 27, 2021

The place is so beautiful and perfect but the food not good and prize is so expensive.Small portion that why we did not give a tip to the wait staff and the drink very expensive.Our group always go to a resort every weekend

Room tip: We only went for a day trip to the resort
Date of stay: April 2021
    • Rooms
    • Cleanliness
    • Service
Thank 21pennl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2021

Stayed overnight in one of their private villa with the pool. Their place in undeniably beautiful however their downfall are the tiny details, food and the service. Our room didn't have any complementary coffee or tea. Not even one. No extra tissue within the room and there’s only one roll of tissue in the toilet area. No extra towels and toothbrush provided. The soap and shampoo was not filled. We ordered coffee at the bar and it was the worst coffee I have ever tasted. It tasted like iced water. My partner asked me to just let it pass as the attendant could be new or whatnot. The portion serving of food at the dining area is less given how pricey it is. The pasta tasted horrible - it’s was like the cheese used was either expired or spoiled. Good for a one time experience but I will never come back. It’s also good for just an overnight stay not for a longer stay.

Date of stay: March 2021
Trip type: Traveled as a couple
1  Thank jenom2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2020 via mobile

This review is for the Atmosphere Resort’s restaurant.
The setting in the treehouse was exceptional. The staff arranged a heart on the floor around the table made of flower petals and lit with candles. It made our special celebration really special.
Overall the food was good, but the small portions were surprising and it made each dish more expensive than what was listed on the menu. The scallop appetizer was well prepared.... but only two scallops?
The kinilaw was also very tasty, but also a very small portion . On to the entrees...
The Nasi Goering was good, but the shrimp were very over cooked- super firm to the bite. This was the only dish that was generous.... maybe because it was mostly noodles. My Seafood Sampler was the most disappointing in regards to portion. The pan- fried grouper was delicious but, again, so small.... again, only two bites. The plate was really a child-size portion. The meal ended with some delicious chocolate mouse and vanilla chocolate mouse . I would like to return another time to sample other dishes on the menu.... because I think the food is really well prepared and above average, and would hope for larger portions next time.

Date of stay: October 2020
Trip type: Traveled with family
2  Thank 53hall
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2020

We spent a long weekend in Atmosphere in February as a family with three small kids, and we had a great time! Our room was a Family Suite – a large room with bedding for 4 people and an additional baby cot (no charge!). The room was beautiful with lounging areas, a spacious terrace and a massive TV, but the best was the bathroom! It was set partly outside with a small garden, and even a lounging chair. It was about the size of a regular hotel room and we loved having showers whilst listening to the chirping of the birds! We are not scuba divers but did a lot of snorkeling. The house reef is great and shallow enough for the kids to have a go. The snorkeling equipment is included in the room rate which is unusual. The rest of the time we played in the pools, on the lawns and ate. Food was so awesome with a lot of choice (two of us are vegetarians) and we found it very hard to stay away from the cakes and sweet desserts! We noticed that there were yoga classes going on but we didn’t have the chance to try it, and we also didn’t try the spa but next time we’ll avail of the babysitting service and go crazy on activities. We will be back! Fam Bannink

Date of stay: May 2020
    • Sleep Quality
    • Rooms
    • Service
Thank Adventurer539842
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2020 via mobile

I stayed at Atmosphere Resort (AR) based on feedback on Instagram and other social media platforms.
Let me start out by first saying as always the local filipino workers were fantastic and friendly.
Unfortunately they have a management that has an attitude of grab as much tourist money as you can.
For eg. At breakfast they have a fantastic coffee machine. Ask for a straight coffee no problem. Ask for a Latte or Cappuccino that's extra sir.
Happy hour is just that happy 1 hour. Local San Miguel is 180 pesos.
(If you walk 15 mins down the road you can buy the large bottles of the same beer for 105 pesos and keep it in the fridge.
I am a solo traveler so paid for that on my booking. I wanted to book a trip to see the Whale Sharks. Sorry you are a single so we have to charge you for 2. 17000 pesos about $400 for a 8 hour trip which was 3 hours spent in a car!
I was there for 4 days and each night at the bar I heard similar stories of 'gouging'.
A request for a taxi to take a family of 5 to Dumaguete was 2500 pesos ($50)
The local bus stops out the front for 20 pesos per person.
A 120gram 3oz steak for 1900 pesos($40).
Local travel agents will not recommend this place due to the negativity from their additional pricing.
I have spent 4 weeks travelling the Philippines and have stayed in 5 star locations and this would be middle of the road.
Staying in 5 star places will mean additional charges but I have never had a 400% markup on local beer.
Call it the Big Mac index of bars (apologies to the Economist) but it is a good example.
Their gym is nonsense.
Website has this open air gym where you can work out and commune with nature.
It looks like a jungle gym from a kindergarten.
The 2 weight bars they have are rusted out. I would hate to do any clean and jerks.
The rest of the 'equipment'is a bunch of left over 1970s Rocky Balboa workout regime.
No Cardio equipment, nothing for the 21st century workout needs.
Oh and the Wifi is non existent unless you sit in the bar or the restaurant. I wonder why?
Choose to stay but be prepared to keep putting your hand in your pocket.

Date of stay: March 2020
Trip type: Traveled solo
3  Thank J K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded April 8, 2020

Hi and thank you for taking the time to review Atmosphere Resorts & Spa! We are very pleased to hear that you enjoyed the service from our local staff, they are above all our pride and joy!
We are however sad to hear that you feel that rates are too high. We can of course not know exactly where you have stayed during your 4 weeks in the Philippines - although your Tripadvisor profile gives some of it away - but having done extensive research into the price levels of 5 star properties in the Philippines, our pricing is at par, or in some cases below. We think that you understand that as a luxury resort, using a lot of imported items within all departments and with at least 2 staff members per guest, we have high costs and this is reflected in our pricing.
We do not feel that it is relevant that the local non aircon bus costs 20 pesos - what is relevant though is that to take you to Dumaguete, we have to hire a van from the only tourist-accredited van rental service in Dumaguete, and that costs us 2000 pesos return. It is also irrelevant how much a beer costs in the supermarket - we do allow our guests to buy beer or any other snacks and keep it in their rooms for consumtion during their stay - but you will struggle to find a luxury resort where beer in the bar costs the same as in the supermarket?
The whale shark excursion is one of our most popular excursions and due to it being far away (something we cannot do anything about), we ask guests to go together to keep the cost down for the transport. You were unfortunate to go on your own. Considering the cost for us to rent a van to Dumaguete (as mentioned above), you can imagine the cost of renting a van all te way to the whale sharks, plus the fee to take a van on a car ferry and the actual entrance fee to the whale sharks.
We are very proud of our outdoor Warrior gym with its TRX bands, yoga balls, free weights and obstacle courses amongst other things, but we cannot have cardio machines outdoors. We try as much as possible to offer services that are out in our gardens, such as our yoga classes and our Spa, which won "World's Best Garden Spa" a year ago. We will definitely look into upgrading those parts of our gym equipment that has weathered a bit since we opened the gym two years ago and if anything is rusty, we apologize for that. All in all, thank you for some valuable feedback and we will extend your compliments to our staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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