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Summit Golden Crescent
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Reviews (392)
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165
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All reviewspresidential suitetaxi standmg roadcomfortable staybreakfast buffet ismain marketopen terracesmiling facesthe hotel staffnice hotelwarm hospitalitycandle light dinnerreception deskroom servicevalley facingf bfront office
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16 - 21 of 392 reviews
Reviewed 2 weeks ago via mobile

It was nice experience n our stay was comfortable, hotel is just 1 km away from the main market and cabs are always available since there is taxi stand nearby hotel itslef,this city have always been my favourite place and after staying in summit golden my trip was joyfull, and my family rlly enjoyed staying in this hotel staff were friendly very hospitable,well mannered and well groomed special thanks to Manger of the hotel Shankar and Sajan who is always ready to to help you with any issue and with your queries with smiling face, and also thanks to all the staff who made our stay memorable, n ofcourse prasan who was very helpful, looking forward to visit again probably end of the year to enjoy winter.

Stayed: March 2018, traveled with family
1  Thank Jainsonil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

When u are tired of a long journey and that too with a two year old...U want a quiet and tidy place to relax.
We booked the hotel by reading the reviews and pics but were surprised to see how pics can mislead you.
Though it's a nice property ..but it lacks neatness and cleanliness which is a basic necessity for any hotel to be in best list.Another setback was water run out early morning when we had to get ready early for sightseeing...and there was no info ....buckets filled with water were coming from another hotel as there was lot of confusion and irate people anxiously waiting for water to come..
Now my question is ...is it fair to charge money for those things which should not happen as it brings down hotels reputation...Again..how can u expect people ur guests to use things which are clumsy,untidy and dirty????It's humiliatiing and cheating...asking for money and not providing the right things.
Spacious play zone for kids...but only space...it lacks in toys and necessary things...there was white board..but no chalks or markers....it can be much better...Again it lacks cleanliness and was not organised..
Only positive thing was Barkha...she was nice and humble....she did listen to my views and agreed to take them to senior people...I hope hotel improves.

Stayed: March 2018, traveled with family
Thank Tanya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Thanks to entire team of @Pushpa, @ Barhka, @ Rahul and the F and B team for looking after us personally during our stay. Thanks to Prasan and Shankar at front desk for ensuring that our stay was pleasant. Definitely will visit again. The rooms were very clean and food was excellent.

  • Stayed: March 2018, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank _ndyanesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepshikha-DS, Manager at Summit Golden Crescent, responded to this reviewResponded 2 weeks ago

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

Thank you for recognising and appreciating our efforts. It is heartening to know that you liked our services and facilities provided to you by the team. It gives me immense pleasure to know share your kind words with my associates and they are happy to hear from you.

At Summit Hotels & Resorts our effort is to offer an unparalleled hospitality experience to create delightful memories for our esteemed guests whenever they choose to stay with us.

Assuring you a wonderful stay again & looking forward to your visit again.

Yours in Hospitality,
Prasan Chhetri
Unit Manager
Summit Golden Crescent and Spa
Reservations: +91 8388877888/ 9069956664
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We visited this hotel during this March 2017 with friends.It was an awesome trip.The hotel was very clean and beautiful.House keeping was very helpful.The in-house restaurant provided delicious food.Breakfast varieties were so yummy.Thanks to Ms.Bharga and Pushpa at restaurant who made our stay more memorable.Play zone is well maintained.Its overall a very memorable experience.Will recommend to all.

Stayed: March 2018, traveled with friends
Thank Sangeetha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepshikha-DS, Manager at Summit Golden Crescent, responded to this reviewResponded 2 weeks ago

Dear Team,

Namaste!

Thank you for choosing Summit Hotels & Resorts and for your valuable feedback.

Your appreciation of the hotel facility & the services in particular is a true testimony of the hard work put in by my team to deliver a product which exceeded your expectation.

At Summit Hotels & Resorts our effort is to offer an unparalleled experience to create delightful memories to the guest whenever they choose to stay with us. Your kind words about our associates in particular , delights me and it gives me immense pleasure to share it with Barkha & Pushpa . Your feedback is greatly encouraging & will motivate our team to do even better.

Assuring you a comfortable stay again & looking forward to your visit soon.

Yours in Hospitality,
Prasan Chhetri
Unit Manager
Summit Golden Crescent and Spa
Reservations: +91 8388877888/ 9069956664
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We had a very good stay here. Staff are very friendly and provide good service with a smile. I would specially like to say staff Puspa and Barkha were wonderful. Rooms are clean. The property is good.

Stayed: March 2018, traveled with family
1  Thank shilpsfrnds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepshikha-DS, Manager at Summit Golden Crescent, responded to this reviewResponded 2 weeks ago

Dear Team,

Namaste!

Thank you for choosing Summit Hotels & Resorts and for your valuable feedback.

Your appreciation of the hotel facility & the services in particular is a true testimony of the hard work put in by my team to deliver a product which exceeded your expectation.

At Summit Hotels & Resorts our effort is to offer an unparalleled experience to create delightful memories to the guest whenever they choose to stay with us. Your kind words about our associates in particular , delights me and it gives me immense pleasure to share it with Barkha & Pushpa . Your feedback is greatly encouraging & will motivate our team to do even better.

Assuring you a comfortable stay again & looking forward to your visit soon.

Yours in Hospitality,
Prasan Chhetri
Unit Manager
Summit Golden Crescent and Spa
Reservations: +91 8388877888/ 9069956664
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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