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Amanda
Manila, Philippines

Ok but there are better ones

4.0 of 5 bubblesReviewed Mar 7, 2020
Stayed for 2 nights in a Deluxe beachfront room. Very convenient location. They had a faucet by the balcony to rinse sand off your shoes - very thoughtful. I also liked that they provided the complimentary drinking water in a glass bottle everyday rather than in single-use plastic water bottles. Everyone should be doing that! Bathroom was a bit cramped, there was no bidet or pail with "tabo". No tv so you will really be encouraged to go out and find stuff to do. Wifi didn't work most of the time. Didn't get welcome drinks even though the room inclusion said there were.
Date of stay: February 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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hipporesort, Manager at Hippocampus Beach Resort, responded to this review
Responded May 14, 2020
Hi there and thanks for your comments! We are glad you enjoyed our environmental touches as well :) We try to keep our environmental footprint down as much as we can. We apologize about the welcome drinks - please come back and visit us after this pandemic and we can offer you some yummy cocktails in place of those welcome drinks! As for our Wifi, it's a curse on this island... most places wifi doesn't work at all because we have no solid connection to the mainland.

Thanks for the feedback and the kind words. Hope to see you again!

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed February 28, 2020 via mobile

We stayed here for 5 days. Rooms are clean, have AC, wall fan, hot water shower come with decent size balcony. Bathroom is a bit small but ok with us.

Cafe serves wonderful meals with friendly staff. There’s a Devocean dive centre operated there, local DM are knowledgeable and friendly too. If you want hassle free, the dive centre can help you to arrange pick up from Cebu Airport all the way to the island with charges.

Hope to make a trip back there again...

Date of stay: February 2020
Trip type: Traveled with friends
2  Thank Jamien O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hipporesort, Manager at Hippocampus Beach Resort, responded to this reviewResponded March 2, 2020

Thank you so much for the kind words! We are glad you enjoyed your stay and we hope to welcome you back soon!

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Reviewed January 28, 2020 via mobile

Booked our stay through devocean divers. Little pricier then normal for us but the service is great and free a la carte breakfast every morning! Rooms are very clean and super convenient if you are diving with devocean divers.

Date of stay: January 2020
1  Thank maggiecwong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hipporesort, Manager at Hippocampus Beach Resort, responded to this reviewResponded January 29, 2020

Hi there,
Thank you for your wonderful comments! We're so happy you enjoyed your time here with us and our yummy breakfast. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2020

We stayed here for 3 nights and we had a great stay! The place is very nice and the rooms are clean and nice. the restaurant facing the ocean is the best thing!!
this hotel is located directly on the beach and they provide sun bed and towel for free!

Date of stay: December 2019
    • Location
    • Rooms
    • Service
1  Thank cribe76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hipporesort, Manager at Hippocampus Beach Resort, responded to this reviewResponded January 29, 2020

Hello,
Thank you so much, so glad you enjoyed your stay! Its nice to enjoy your meal while looking at the clean and clear turquoise water. Hope to see you again sometime soon!

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Reviewed October 28, 2019 via mobile

Its a well known place for divers. What you might get from my review is that it retains its good value. Facilities are as good as it can be in malapascua and the vibe , especially around sunset is amazing.also worth mentioning is that you dont get lonely, even if you are solo.

Date of stay: October 2019
Trip type: Traveled solo
2  Thank Ido K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hipporesort, Manager at Hippocampus Beach Resort, responded to this reviewResponded November 2, 2019

Hi Ido,
Thank you for your nice comments!! It was really nice having you here, we hope to see you again sometime soon.

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Reviewed August 16, 2019 via mobile

We stayed here for 5 nights and wish it was more. By the time we left we knew nearly every staff member by name. We were treated so well and the staff went above and beyond to make sure we had everything we needed. One night I had a head ache and someone went to a store and got me Tylenol, our daughter needed a life jacket to swim and one was provided. We needed an extra bed, no problem. Every request was enthusiastically met.

Our suite was ground level, right on the beach, which was a very much appreciated spot to be a young daughter.

The restaurant is right on the beach too, the chef comes out during every service to check on the guests meals, where do you see that kind of service? oh and the food was incredible, every plate.

The managers Lee and Dor were awesome as well. Very approachable and friendly.

We were thankful the live band scheduled for the Saturday night had to cancel, because Lee has some serious skills on the guitar and microphone, he entertained us for hours!

It won’t take you long to tell this is a well cared for hotel with a team that loves what they do. Yes it’s on the beach and malapascua is paradise, but the love you get from the staff makes it just that much more special. Hippocampus deserves more than 3 stars. Based on my experience, it’s better than most 5 star resorts in the Philippines.

This place stole our heart.

Date of stay: August 2019
Trip type: Traveled with family
Thank JustinT383
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hipporesort, Manager at Hippocampus Beach Resort, responded to this reviewResponded September 25, 2019

Justin, thank you so much for your incredible review! It means alot to the team and to us that everyone's hard work has paid off. And thanks for the compliments about my musical skills ;)

See you guys next time! Cheers!

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