This resort caters for the higher end and has all creature comforts. Many people return again and again. The dive operation is reasonably sound though it certainly needs a tighter level of organization and communication than was evident: boats frequently leave late and it is the tank attachment or gas use that connects people with guides rather than experience which is an odd way to do things. They could do with slowing down to really see macro as well. There are new dive center managers so it is to be hoped it changes.
What definitely needs to change is customer service in the restaurant. It is infernally slow and unresponsive. You have to be prepared for a long wait to order and for the food and some of that is seriously below par. Breakfast of hard overcooked bacon and eggs swimming in fat on my last day summed the place up: sloppy. It needs much more proactive management to get it back to the standards it used to have.More
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