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Reviews (500)
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All reviewsthe club loungeitalian restaurantal bustanbond barsuperb hotelexcellent servicefeel at homebusiness tripinternet connectioninternational airportbusiness hotelpleasant stayrooms are spaciousclose to the airportiraqsecuritybasilico
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Reviewed 1 April 2018

The best staff, very professional and friendly. Everyone is keen on serving you and making your experience a smooth one. I would say their best quality is paying attention to every little details, and going beyond to serve you.

  • Stayed: March 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank Mohamed R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, General Manager at Erbil Rotana, responded to this reviewResponded 3 April 2018

Dear Mr. Mohamed,

Thank you for taking the time to write this lovely review about your recent stay at Erbil Rotana Hotel, Kurdistan Iraq.

We are happy to read you had an enjoyable experience with us and looking forward to hosting you back soon,


Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 March 2018 via mobile

The hotel is excellent, and the service is very good. It is not cheap but you get what you pay for.

It is near to all important locations and parks, for business it is ideal as they provide all required services and they are always willing to help.

Stayed: March 2018, traveled on business
Thank Driss B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, General Manager at Erbil Rotana, responded to this reviewResponded 31 March 2018

Dear Mr. Driss,

Thank you for taking the time to write this positive review about your recent stay at Erbil Rotana Hotel, Kurdistan Iraq!

We are very happy to read you had an enjoyable experience and complimented our service & team members’ professionalism.

Looking forward to hosting you back soon,

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 March 2018

An excellent time, very good food in the specialty restaurant; and very good service - friendly and very responsive. Possibly the best internet connection in Erbil and good to see the BBC on the TV which is often not available

  • Stayed: March 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank Nicholasstj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, General Manager at Erbil Rotana, responded to this reviewResponded 25 March 2018

Dear Mr. Nicholas,

Thank you for choosing to stay with us and for writing a comment on Trip Advisor regarding your stay in our hotel.

We are pleased to read the positive comments pertaining to our property, internet connection and TV channels, food quality, facilities, as well as the excellent service provided by our team member.

Our sole focus is to provide a flawless and excellent service to our valued guests, and to contribute towards a memorable stay at Erbil Rotana Hotel, Kurdistan Iraq!

We appreciate your recommendation, and look forward to welcoming you again on your next visit to Erbil!

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana & Erbil Arjaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 March 2018

Erbil Rotana is one of the favorable hotels I stayed in when visiting Erbil. It a pleasurable experience for guests who enjoy the relaxing atmosphere and ambience. Hotel staff members was great thanks, the staff were helpful anything that they could do to help my stay go well they tried to do what they could.

  • Stayed: February 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank kaswaraaslan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, General Manager at Erbil Rotana, responded to this reviewResponded 3 March 2018

Dear Mr. Kaswara

Thank you for taking the time to write this lovely review about your recent stay at Erbil Rotana Hotel, Kurdistan Iraq!

We are delighted to read your comments about your stay and beautiful experience with our dedicated Team Members. We work hard to share the light and warmth of hospitality with our guests and it makes us really proud to see we were successful.

We look forward to welcoming you back soon with us.

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana
Kurdistan - Iraq

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 February 2018

Rotana is the best place and convenient that you can find and stay in erbil, because it's the closest hotel to the airport that you can reach to, also it's surrounded professionally protected and secured, the room is so quit and clean and i really enjoyed the incredible view of a large park through the window, the quality service was excellent when you request for something you will get it within minutes, the staff there are so kind and friendly Especially Kirollos, Khalid, Yehya and Alhan, thank you guys because you were present to serve me at any time.

  • Stayed: January 2018, traveled with family
    • Value
    • Cleanliness
    • Service
Thank tonytomashaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilRotana, General Manager at Erbil Rotana, responded to this reviewResponded 14 February 2018

Dear Mr. Tony,

Thank you very much for your wonderful review of your recent stay with us at Erbil Rotana Hotel , Kurdistan Iraq !

We are pleased to read the positive comments pertaining to our property, room condition, cleanliness, facilities as well as the excellent service provided by our team member.

I appreciate you taking the time to share your experiences on TripAdvisore and look forward to welcoming you back in the future.

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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