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Reviewed 8 February 2018

Having spent a few months in this hotel, it still proves to be a favorite. Breakfast is a strong attraction and what a lunch. Room are large and very modern, great service across all departments. Very secure with good security.

  • Stayed: May 2017, traveled on business
    • Value
    • Rooms
    • Service
1  Thank hughdurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilArjaan, General Manager at Erbil Arjaan by Rotana, responded to this reviewResponded 10 February 2018

Dear Valued Guest,

I would like to take this opportunity to thank you very much for sharing your kind words about Erbil Arjaan by Rotana , Kurdistan Iraq! and the hotel team is greatly appreciated.

It gives us a great pleasure to read your wonderful review. We are delighted to learn how much you enjoyed your stay at our hotel.

Looking forward to welcome you back again in the nearest future.

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 January 2018

The meeting rooms were well designed, the rooms are very big and contains all kind of services, some may think that this hotel is a bit a side of the city while if you check the map it is on roads can reach any point in the city easily

  • Stayed: January 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank 420haidera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilArjaan, General Manager at Erbil Arjaan by Rotana, responded to this reviewResponded 29 January 2018

Dear Mr. Haider,

Thank you for choosing to stay with us and for writing a comment on Trip Advisor regarding your stay in our hotel.

We are pleased to read the positive comments pertaining to our property location, facilities, as well as the excellent service provided by our team member.

Our sole focus is to provide a flawless and excellent service to our valued guests, and to contribute towards a memorable stay at Erbil Arjaan by Rotana, Kurdistan Iraq! Therefore we are thrilled to learn that you have enjoyed your stay with us.

We appreciate your recommendation, and look forward to welcoming you again on your next visit to Erbil!

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 January 2018

Staff are very friendly, all my requests be it from Room Services, reception or any other staff was immediately attended to. The rooms are very clean and all appliances functioning well, it is a very good hotel to stay at but the location is not the best.

  • Stayed: January 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank mahmoudaH4719VV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilArjaan, General Manager at Erbil Arjaan by Rotana, responded to this reviewResponded 29 January 2018

Dear Mr. Mahmoud,

It was a pleasure having you with us once again and thank you for taking the time to review your recent stay at Erbil Arjaan by Rotana, Kurdistan Iraq!

We are delighted to read that you have enjoyed our facilities, as well as the services provided by our dedicated team members. We have shared your comments with our teams, and they are all very pleased to receive such positive feedback.

Thank you again for sharing your experience, and we look forward to having the pleasure of welcoming you back again in the not too distant future.

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 January 2018

Excellent and beautiful hotel in Erbil, Iraq. The premises are very tasteful appointed with modern amenities and is very secure. The staff is very responsive to the guest needs and are customer service oriented.

  • Stayed: January 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank shwanc2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilArjaan, General Manager at Erbil Arjaan by Rotana, responded to this reviewResponded 28 January 2018

Dear Mr. Shwan,

Greetings from Erbil Arjaan by Rotana, Kurdistan Iraq!

I am very delighted to learn that you have enjoyed your stay in the hotel. I am also thankful for your comment towards our team member services. We feel truly blessed with a team of hospitable, action-oriented team members, who are the key to the success of your stay, and your feedback pertaining to the services provided by the team will be shared with them to continuously motivate them in displaying this great service focus.

Thank you once again for your comment and hopefully we will have the pleasure to welcome you again whenever your travel or leisure plans bring you back to Erbil.

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana

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Reviewed 25 January 2018 via mobile

I had a lot of good time in Arjan by Rotana Hotel, people here are so friendly , rooms are so comfortable. house keeping is amazing they come every day clean the room, the restaurant have a lot of delicious food

Stayed: January 2018, traveled on business
Thank Odyssey584952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErbilArjaan, General Manager at Erbil Arjaan by Rotana, responded to this reviewResponded 28 January 2018

Dear Valued Guest,

Thank you very much for your very positive review of your recent stay at Erbil Arjaan by Rotana, Kurdistan Iraq!

We are delighted to read that you have enjoyed our facilities, as well as the services provided by our dedicated team members. We have shared your comments with our teams, and they are all very pleased to receive such positive feedback.

I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Erbil Arjaan by Rotana in the near future.

Sincerely Yours,

Ghassan Dalal
Cluster General Manager
Erbil Rotana and Erbil Arjaan by Rotana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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