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All reviewssea viewdog and duck pubself cateringsnack barenglish pubgreat holidaysea frontone bedroom apartmentno air conon the rocksthomas cookplenty of choiceevening entertainmentrestaurant staffreception staffcooked freshplenty of sunbeds
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Reviewed 4 April 2018 via mobile

I 100% recommend this hotel!! Weather was fantastic! Lovely staff, very helpful! Very close to shops and lush restaurants if you get bored of the all inclusive, All round amazing cheap holiday, well worth a visit! Don’t be put off by bad reviews as half of them are ridiculous and untrue! Hope you enjoy your visit!!

Stayed: October 2017, traveled as a couple
10  Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Director de Relaciones con Clientes at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded 8 April 2018

Dear tswdrums93,
A thousand of thanks for your amazing words!
Our best reward is to know that you enjoyed your stay and you could take good memories!
We are looking forward to welcoming you once more!
Kindest Regards from Fuerteventura

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Reviewed 2 April 2018 via mobile

I have just returned and would like to share my opinion of this hotel. All staff are very friendly and helpful, food was of a good standard for a all inclusive , maid service was excellent. So I would like to conclude by saying that this hotel is well worth a visit

Stayed: March 2018, traveled as a couple
3  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Director de Relaciones con Clientes at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded 2 April 2018

Dear John M.,

Thank you for your nice review. We are delighted to learn how enjoyable your holiday was.

We are pleased to learn that the hotel itsel, the maid service as well as the team was up to your expectations.

We are especially thankful for you mentioning the large variety and quality of the Buffet Restaurant.

We are looking forward to giving you another warm welcome in the future.
Kindest Regards

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Reviewed 1 April 2018 via mobile

Thank you so much fot another amazing holiday with you all at san jorge
We had an amazing rooms 2322 just perfect staff cant do enough for you always happy to help food is outstanding cant thank everyone enough for making our holiday that little extra special cant wait to come back in august usually june but bringing family for first time see you all soon xxxxx

Stayed: March 2018, traveled as a couple
5  Thank amandaandjohn1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Director de Relaciones con Clientes at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded 2 April 2018

Dear amandaandjohn1999,
Thank you for your fantastic review! We are happy to know that your holiday has been such a positive experience.
We are happy to learn that your recent holiday was pleasant and you have a lot of unforgettable memories from Fuerteventura.
I am delighted to know that our team went the extra mile to make you feel welcome and relaxed and we will be happy to share your feedback our staff.
I hope that we will have the opportunity to welcome you back soon.
Kindest regards

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Reviewed 30 March 2018

We returned from this hotel 2 days ago. This is a genuine review.!
The hotel is in two blocks, the first block has the restaurant, reception, entertainment venue etc. Its also has a swimming pool with great seaviews!. However, it is used by families with young children, and the sun beds are extremely close to one another.
The other block has a lovely swimming pool, which is surrounded by the accommodation apartments, but is a lovely pol area, which also has a bar. This the quieter of the two pools. The sun gets to most of this area around 1pm, before that it is only on one third of the pool area.
The other main pool area, has the sun most of the day. When we were there, it was very windy, so be aware. I agree without question with other reviews, the hotel staff from reception, the bars,and the restaurant staff especially are so efficient and friendly.
We had a special occasion when we were there, and they looked after us, fantastic
The only real problem with the hotel is the main entertainment room. tehere are two huge pillars in front of the stage, to the right and left. So if like us, you were either on the right or left of the room, you had a real job seeing the artist. For example, one night there was a magician on the stage, well we think so, he was so good we never saw him, just fluttering doves, and paper being thrown.
When you sit in this room before the show, you WILL GET exteremely rude!!! and selfish people who will just bring chairs from outside, and just sit right in front of you without any sorry or word. You cannot believe how these people behave. Again be aware!!
The entertainment team really try hard to give people a good time, they are so friendly, but just one problem we found is, that the children have there kiddies disco, and special time. But when the Adults show begins, the children are all infront of the stage, jumping shouting and a lot of the time, the children were throwing bouncy balls right across the floor in the front of the artists. It was terrible! The poor artist must have thought what on earth are we playing here for.
When we got to holidays in the UK nearly all places we go to,Adults time is ADULTS time, and the children and parents are told so, and not to let children near the stage whilst the show is on.

Room Tip: the sea view rooms are excellent
  • Stayed: March 2018, traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank COLIN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Director de Relaciones con Clientes at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded 2 April 2018

Dear COLIN H,

First of all, many thanks for choosing our hotel and taking time to let us know about your experience.

We're happy that the overall holidays have met your expectations; concerning the presence of numerous kids, during school holidays we have much more families with children and teenagers; the rest of the season is much more calm and peacefully.

We are conscious that we should have an adult separate area and we are working on it for the next winter season. Soon we will have our entertainment activities outside so we will have plenty of space for everybody.

All in all, I am pleased to learn that you thoroughly enjoyed your stay with us and it would be a pleasure to welcome you back personally in the future.

Kindest Regards

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Reviewed 29 March 2018 via mobile

We visited the hotel first week in march,it was our third visit as usual we had a lovely holiday. Staff are all very friendly good food and a lovely room over looking the sea we hope to return in November.

Stayed: March 2018, traveled as a couple
3  Thank Jacqueline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Director de Relaciones con Clientes at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded 30 March 2018

Dear Jacqueline S,
A thousand of thanks for your lovely words and for your loyalty to our hotel.
We are happy to know that your holiday has been such a positive experience.
We are especially thankful for your kind comments about our employees who really take pride in their work.
We will share your compliments with the entire staff.
Looking forward to welcoming you son for another amazin experience,
Regards

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