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All reviews driving range the grill indoor pool games room squash court golf range reception staff buffet dinner standard hotel adults and children mini bar great family great restaurant one night stay great facilities heat pump a great place to stay
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Reviewed 5 June 2016 via mobile

A family favourite. We regularly visit with our young daughter as its recreation facilities make it very easy especially the indoor pool during winter. As adults we enjoy the spa. This visit was a bit ho hum. Spa was tepid and room facilities a bit tired looking. Wifi acess was pathetic and the breakfast buffet resembled something similiar to Valentines. A disappointing trip this time.

Date of stay: June 2016
Trip type: Traveled with family
Thank janeic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolwayPark, Reservations Supervisor at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 22 September 2016

Thank you for taking the time to write this review,
I am glad that you enjoy staying with us here at Copthorne Solway Park and utilising all of the facilities we have to offer.
It is disappointed that this stay was not up to our usual standards as we pride ourselves on great food and great service every time.
We hope to welcome you back again in the future and that your next stay with us will be more enjoyable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 June 2016

Good beds. Quiet rooms. Great breakfast enjoyed by 2 adults and 1 child.

Pool good too, although could have been a little warmer. Overall a very nice night. Did not see many staff or other guests but that was a bonus.

Date of stay: June 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank 318york
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolwayPark, Reservations Supervisor at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 22 September 2016

Thank you for taking time out of your day to write this review,
We are so pleased you enjoyed a nice quiet stay with us here at Copthorne Solway Park.
We will take your feedback in regards to our pool temperature on board and improve where we can.
We hope to welcome you back to the hotel again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 June 2016 via mobile

I stayed here with a tour group for an overnight during the week recently and was well satisfied. The rooms had been upgraded , heated floors new fittings beds upgraded. Had sliding door into garden then car park so great access for luggage etc. We had a drink in the cost bar and then an excellent meal in the restaurant.
This is a hotel in a strategic location for Wairarapa tourism and I would certainly recommend it.

Date of stay: May 2016
Thank 194philp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolwayPark, Reservations Supervisor at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 22 September 2016

Thank you for taking the time to write this review,
We are thrilled you enjoyed your stop with us on the tour and that you found our rooms comfortable and our restaurant, The Grill provided you with a lovely meal.
We hope to welcome you back again in the future.

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Reviewed 18 May 2016

The room was in a newly refurbished area of this facility (although there were scratches in the paintwork on the wall...from the dining chair backs?...and on the interior of the bathroom door)...for a 5 star, I did not think this was acceptable. The room fairly spacious, though had no couches or easy chairs. It was laid-out like a standard motel unit, but had a door at the rear that opened onto a ritzy hotel corridor (allowing access to all parts of the facility, under cover). The room had two king beds in it, and a table with two chairs. There were cups, and glasses and small plates, plus a jug to boil water, teaspoons, but no toaster or knives and forks (clearly you were meant to eat at the high-priced attached hotel restaurant). Each unit had a small outside area, but ours had no seats or tables, though some did have. It is a family orientated place and was noisy during the day. The outside pool was not heated, and the indoor pool seemed very cool. The spa pool, in the indoor pool complex was chilly and the whole area was noisy when kids were playing in the pool (even after hours stated).

Room tip: Choose a room that does not overlook the pool or park if you want quiet during the day.
Date of stay: January 2016
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank CeriChisholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolwayPark, Reservations Supervisor at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 22 September 2016

Thank you for taking the time to write this review,
We are sorry your stay was not up to our usual standards, we pride ourselves on great food and service for all of our guests, business and leisure. Your feedback will be passed on to the appropriate departments and we will improve where we can.
We hope to welcome you back again in the future.

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Reviewed 5 May 2016

I attended a 60th here with a large group of family and friends,we had one of Thier many party/conference rooms,the service from staff was excellent,they replenished drinks and cleared tables regularly. The food for supper was excellent and there was tea and coffee,juice all night also.parking was good and for those not staying taxi number was posted clearly .the bathrooms were clean and tidy and I would recommend this venue to others for any event.

Room tip: the rooms towards the back furthermost away from road are the quietest
Date of stay: April 2016
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank Strang M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleKirkpatrick, Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 7 May 2016

Hello Strang M,

Thank you for taking the time to write a review! We are so glad to hear that you enjoyed your function here at the Hotel and that you found excellence in the service from our Staff. Our hotel aims to provide a good experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

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