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Compass02111561441

Summer trip to madiera (porto moniz)

Review of Aqua Natura Bay
5.0 of 5 bubblesReviewed Aug 7, 2024
Lovely location in Porto Moniz - hotel is in the North part of the island so was great, not too hot, and very shaded in the region due to rainforest inland. Service was great and breakfast super. Gym was excellent.
Would recommend "Mar a Vista" restaurant (homemade Tomato soup so tasty, and Seafood rice dishes were wonderful on the outside balcony), plus natural pools
Recommend also walking the Levadas as a 4-5 hour activity (25 Fontes was busy but great with a nice cafe and shuttle service if you need to cutoff an hour from the walk; and the "Levada da Ribeira da Janela" nearby in Santa we also did personally and was lovely, combined with ice cream at the onda azul supermarket after near the roundabout which has seating outside), as well as walking around the lanes in town and resting at various breezy squares.
The sandy beach in Calheta and restaurant "Leme" were excellent, so we did repeat visits, including dolphin watching there also (magical).
Best to hire a car...Avis in Funchal excellent (get a separate annual car hire excess policy in advance). Taxis, and local buses excellent, but buses need cash.
Outside Funchal, super markets are pretty small, so plan on eating out given the good prices, fresh seafood, and friendly service.
Good luck !
Date of stay: July 2024
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Filipe Fernandes, Proprietário at Aqua Natura Bay, responded to this review
Responded 3 weeks ago
Dear Guest,

Thank you for your review and for choose the Aqua Natura Bay Hotel for your holidays. We are happy that we could help for having a great time with us.

We are very pleased to know how pleasant your stay was and that you were satisfied with our service and staff. We would also like to thank you for your description of our services and facilities, our location and the services nearby. We are sure that this information will be very useful and appreciated by future guests.

We hope to have the pleasure to welcoming you once again and contribute to a lovely experience filled with beautiful memories!

Best Regards,
Filipe Fernandes ⋄ Aqua Natura Hotels General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    All reviews welcome drink rooftop pool nespresso coffee machine natural rock free tickets hotel was recently renovated da cruz stylish interior for making our stay so memorable nice facilities aqua natura rock pools breakfast was delicious natural swimming pool spa facilities are perfect stay one night stay
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    6 - 11 of 730 reviews
    Reviewed August 4, 2024

    A very nice seaside hotel literally just a step away from natural pools. The staff were professional and super friendly. The room was impeccably clean (and very thoroughly cleaned daily), very nicely decorated (no kitch in sight!) and spacious; I particularly liked the bathroom. The bed was big and comfy. The beautiful rooftop pool is small but somehow never crowded. A very relaxing place.

    Date of stay: August 2024
    • Trip type: Traveled solo
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Zofia Z
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Filipe Fernandes, Proprietário at Aqua Natura Bay, responded to this reviewResponded August 5, 2024

    Dear Guest,

    First of all, we would like to thank you for your kind review regarding your recent stay at Aqua Natura Bay hotel.

    It is really gratifying for us to learn how enjoyable your stay was and that you were pleased with our service and staff.

    We hope to have the pleasure to welcoming you once again and contribute to a lovely experience filled with beautiful memories!

    Best Regards,
    Filipe Fernandes ⋄ Aqua Natura Hotels General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed August 2, 2024 via mobile

    Onbelieveble boring hotel, very luxeureus hotel de.rooms where good en clean but de.lobby has no soul to much light, de bar was closed 22.30 en it was not a pleaser athmosphere de people where good en wordked hard, but the lobby en roof where boring

    Date of stay: August 2024
    Trip type: Traveled as a couple
    Thank michelangeloqx1
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Filipe Fernandes, Proprietário at Aqua Natura Bay, responded to this reviewResponded August 5, 2024

    Dear Michel,

    Many thanks for your review and for choose the Aqua Natura Bay Hotel for your holidays.

    We regret not having won your full approval, however we care about every detail to be able to improve our services.

    We look forward to your next visit.

    Best Regards,
    Filipe Fernandes ⋄ Aqua Natura Hotels General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 20, 2024

    Beautiful hotel, very friendly staff , jummie breakfast buffet, welcome cocktail, infinity pool, pool and spa in basement, free tickets for nature saltwater pool, clean and beautiful room/ bathroom, nice view from every room, less busy as Funchal,

    Date of stay: July 2024
    • Trip type: Traveled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Anne d
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Filipe Fernandes, Owner at Aqua Natura Bay, responded to this reviewResponded August 4, 2024

    Dear Guest,

    First of all, many thanks for your review and for choose Aqua Natura Bay for your holidays.

    It is really gratifying for us to learn how enjoyable your stay was and that you were pleased with our service and staff.

    We look forward to welcoming you back on your next trip to Madeira.

    Best Regards,
    Filipe Fernandes ⋄ Aqua Natura Hotels General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 15, 2024

    Great hotel with amazing places to relax in the sun and to enjoy the view. Breakfast was lovely and the staff very friendly. Amazing view's. Room was clean and comfortable with a lovely balcony, lots of parking spaces outside the hotel if you hire a car.

    Date of stay: July 2024
    Trip type: Traveled with friends
    Thank Harriet H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Filipe Fernandes, Proprietário at Aqua Natura Bay, responded to this reviewResponded July 18, 2024

    Dear Guest,

    First of all, we would like to thank you for your kind review regarding your recent stay at Aqua Natura Bay hotel.

    It is really gratifying for us to learn how enjoyable your stay was and that you were pleased with our service and staff.

    Looking forward to welcoming you again on your next trip to Madeira.

    Best Regards,
    Filipe Fernandes ⋄ Aqua Natura Hotels General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 15, 2024

    Nice rooms and personell. Breakfast was good, diner also.
    Good swimming Pool and health centre.
    A better/bigger airco in the familily room would be better.
    Kitchen doors as well as the door of the desk in the room should be well fitter and adjusted.

    Date of stay: July 2024
    • Trip type: Traveled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Michel D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Filipe Fernandes, Proprietário at Aqua Natura Bay, responded to this reviewResponded July 18, 2024

    Dear Guest,

    Thank you for choosing Aqua Natura Bay Hotel.

    We are happy that we could help for having a great time with us.

    We look forward to welcoming you back on your next trip to Madeira.

    Best Regards,
    Filipe Fernandes ⋄ Aqua Natura Hotels General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    View more reviews