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Reviewed 12 March 2020

We just love Club Med and year after year we enjoy starting our holidays by booking a day package there. The resort is peaceful and big enough. Reception staffs were kind to store our bags for the day.
We had access to two swimming pools, our favorite one being the family swimming pool. Food was excellent, we had a huge variety to choose from the buffet lunch. We could order free drinks during our lunch. Waiters were attentive and helpful.
Hats off to Club Med for its hospitality!

Date of stay: December 2019
    • Location
    • Cleanliness
    • Service
2  Thank Nyx007
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ClubMed, eGO at Club Med Pointe Aux Canonniers - Mauritius, responded to this reviewResponded 15 March 2020

Hello Nyx007,

Thank you so much for taking the time to review us, it means a lot ! We are delighted to read your compliments over the rooms, the service and our activities.

We have passed all your comments to our Management team in order to always monitor the level of experience we provide to our guests and ensure of their utmost well-being & comfort. Please note that your satisfaction is our priority and we will take care of it in order to improve.

We do really appreciate you taking the time to share your observations with us as it is a really valuable tool.
We will be truly happy to see you again, here or in another of our Resorts.

Thank you for choosing Club Med La Plantation d'Albion for you vacations.

Kind Regards,

Mickael, eGO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 March 2020 via mobile

Wonderful experience! Staff was very friendly and helpful! Amazing time with the activities for adults and kids. Kids club is not recommended however, The staff is just overly strict on the rules so don’t think you will be able to get a pass on the guidelines or rules.

Food was up to standard. Deserts was amazing! Service at the main bar was not up to standard at all times unfortunately.

Accommodation was amazing. Facilities was top notch.

This was the ideal place for waterski and wakeboarding. Beautiful place to visit

Date of stay: December 2019
Trip type: Traveled with family
1  Thank Cornel G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ClubMed, eGO at Club Med Pointe Aux Canonniers - Mauritius, responded to this reviewResponded 15 March 2020

Hello johnny123568,

Thank you so much for taking the time to review us, it means a lot ! We are delighted to read your compliments over the rooms, the service and our activities.

We have passed all your comments to our Management team in order to always monitor the level of experience we provide to our guests and ensure of their utmost well-being & comfort. Please note that your satisfaction is our priority and we will take care of it in order to improve.

We do really appreciate you taking the time to share your observations with us as it is a really valuable tool for us.
We will be truly happy to see you again, here or in another of our Resorts.

Thank you for choosing Club Med La Plantation d'Albion for you vacations.

Kind Regards,

Mickael, eGO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 February 2020 via mobile

Spent 10 nights there during Dec. loved the interconnecting sea view rooms. Just a pity we didn’t get much rest as we had rude french neighbours who let their two young children scream on our veranda every morning from 6h. The food at the resort is fantastic. The pool was unbearably hot Dec as compared to April and Sep. fortunately the beach is always good. Some GO attitude needs work as they treat non-french speakings guests like they don’t exist. Sarina at client relations is a gem, she was fantastic. Nothing was too much trouble for her and she even went out of her way on her day off to assist. Blanchi at the main bar always ready to assist. I forgot the name of the lady in charge of room cleaning, but she also really impressed me. It was block Baie du cap. Will be back very soon for Sarina’s hospitality and fantastic meals.

Date of stay: December 2019
Trip type: Traveled with family
1  Thank fabiahugo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med Pointe Aux Canonniers - Mauritius, responded to this reviewResponded 9 March 2020

Dear fabiahugo,

Thank you very much for this feedback. We are pleased to know that you enjoyed your stay in our la Pointe aux Canonniers resort. We have passed your comment on to the resort for their information and consideration.
We hope to see you again very soon!

Kind regards,

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Reviewed 18 February 2020

I lost track of the number of vacations spend at Club Med.
Disney is wrong, the happies place on earth is here. As it to my children. They really enjoyed the mini club.
Food was amazing, and staff as friendly as expected. But as a long term client of the franchise expect excellence is business as usual.

The litttle extra mile was that since internet in my room (at the far end of club) was not strong enough I mentioned this to the Director, and she asked Ingrid from guest relations to send me a USB device that gave me the broadband I needed to connect to my office applications a few times a day to maintain contact with my office issues.

Value for the money was definitively there.

Room tip: They have several types according to your situaton (familiy, no children, etc)
Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank jalg2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med Pointe Aux Canonniers - Mauritius, responded to this reviewResponded 19 February 2020

Dear jalg2020,

Thank you for your feedback. We are delighted to know that you had a great holiday with your family in Pointe aux Canonniers. We hope to see you again very soon in one of our resorts!

Kind regards,

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Reviewed 17 February 2020

My husband had to work in Mauritius the week before so we decided to extend this trip and spent 5 days at the Club Med. It was our 1st time at this Club and we really enjoyed our stay. The rooms are lovely and the AC very efficient and silent. The food is amazing and extremely varied. There are 4 pools which is nice as this is a big club. The only thing is that the main pool tends to be crowded which is not too pleasant especially during the Aqua Gym lessons. Otherwise you can go to the Zen pool which is very relaxing. Note that this is really a family club, much more than others we know, so the Club daily schedule revolves a lot around the children's activities. I'd like to finish by mentionning the staff which is adorable and really helpful. Special thx to Salim and Eric at the reception, Attish and Blanchi at the main bar, Evans at the waterski (who's giving excellent tips and tricks) and Natasha (who creates beautiful animals with towels and flowers).

Room tip: Rooms away from the main pool and reception are quieter.
Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
Thank Laurence_Brussels
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med Pointe Aux Canonniers - Mauritius, responded to this reviewResponded 17 February 2020

Dear Laurence_Brussels,

Thank you for taking time to review your stay in Pointe aux Canonniers. We've passed your feedback on to the resort for their information. We are delighted to know that you had a good time and we hope to see you again soon!

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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