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2 - 7 of 57 reviews
Reviewed 31 July 2020

Stayed in the St Brendan room and we are very disappointed. We spent $200 incl. tax on a room that was not even worth half of that. Spent 45 minutes sanitizing and wiping down the room, and from the filthy cloths it was clear the room’s door handles and surrounding areas on the doors, all flat surfaces, nor the bathroom had been cleaned properly. As a result we slept extremely poorly and had to make the four hour drive home with inadequate sleep, and are now also worried about possibly having been exposed to Covid-19.

Early on the morning of our departure we called the inn, and had to leave a message requesting a callback from a manager.

Manager Kyle called back late afternoon. He stated that if the room was THAT dirty we should’ve been able to see that with the naked eye when we dropped our bags off in the afternoon (We called ahead and were able to check in early because the room had not been used the night prior.
We dropped our bags in the room and proceeded to our venue, then returned at about 10:30pm at which time the cleaning commenced with sanitizer brought from home).

It was clear their cleaner & supervisor weren’t able to detect the soiled areas with their naked eye, but that didn’t seem to occur to him. We requested they have a look at the dirty cloths left on the bathroom floor to get some idea of how dirty the room was.
Manager Kyle also stated that the waterfront location alone was worth the price of admission.
It became clear after only a couple of minutes of conversing with Kyle no resolution was going to be offered. The entire process lacked basic customer service skills.

Read on if you like details;
-In addition to the uncleanliness and tiny size of the room the following were lacking/broken;
-larger window blind broken, some window blinds and all window sills very dirty, balcony window doesn’t operare properly, uncomfortable bed, tiny shower (hardly large enough for a 5 foot person, and a 6 foot person has to duck to get in or get any benefit from the shower head location), no sanitation station inside of building to use after having to touch two door handles just to get to our room, and there are other petty issues not worth mentioning here.

If you’ve read this far it’s pretty clear we are very unhappy with our stay at the Boathouse, and will not be returning. We’d rather sleep in a tent. It is sad because it’s a beautiful spot and we would’ve become regular customers, and would’ve encouraged others to stay there as well.
The place is super cute in an amazing location, but it is not being repaired and maintained as it should be to preserve it for future generations. It appears the spot is just being used a cash cow without any regard for historic value or preservation.

Date of stay: July 2020
Trip type: Traveled as a couple
Thank Ilse D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 September 2019 via mobile

We loved our stay. It was quiet and comfortable.
The rooms are small, but well equipped.
Rockport is a tiny town. Busy with tourists during the day and extremely quiet in the evening. The latest anything is open is 10 pm, but that worked for us.

Date of stay: August 2019
Trip type: Traveled as a couple
Thank 1gr8grandson
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2019 via mobile

Stayed here as we travelled up from Toronto on the way to Burlington,VT. Lovely quiet little Inn, with cosy rooms. We were there out of season and it was really quiet, but can imagine it's very popular in the warmer months! We had food over the road at the cornwall pub, great food and we were made very welcome!

Date of stay: March 2019
Trip type: Traveled as a couple
2  Thank blackdoguk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 September 2018 via mobile

We stay in May with a little group of friends. This tiny B&B is perfect for a stay for a boatrip through the 1000 Islands.
The rooms were nice. Beds are comfortable and the little bathroom is ok
and clean. Perfect for a short stay of one or two nights. You find a coffeemaker and a fridge! Parking free of charge and the boathouse restaurant is amazing. Little small village
nearby.

Date of stay: May 2018
Trip type: Traveled with friends
Thank WoestemeyerT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2018

The location of the Boathouse Country Inn is lovely. It sits right on the St. Lawrence River, and our room (Room 1) had a private patio that overlooked the dock area. We could watch the large tour boats and private boats come and go. Because the tour boats leave from this location, the area is very crowded though, so be prepared for noise and lots of traffic during the day. Our room, although adequate and mostly clean, was not very comfortable. There was no comfortable seating in the room, and the bed was lumpy. The air conditioner was also very loud and never shut off. There was a nice large bathroom with walk-in shower. Overall, this place seems somewhat overpriced for the quality of accommodations. However, I'm not from the area and don't know what other comparable hotels might charge.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank JLS1010
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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