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“Horrible staff! ”
Review of Riverside Inn

Riverside Inn
Ranked #12 of 17 Restaurants in Lake Cowichan
Price range: US$7 - US$15
Description: The Riverside Inn is a full service Pub and Liquor Store. Licensed for family dining from 11-8pm. Regular hours of operation in the Pub 11am - 11pm Sunday through Thursday, 11am -1am Friday and Saturday. Liquor Store hours are 9am -11pm everyday. The pub has live music Friday nights and Club Nights on Saturdays. Happy Hours everyday 3 - 6pm and Daily specials including Wing nights on Wednesday's and Fridays and Fish N Chips on Thursdays. Friendly staff, new owner and management. Great food. Come check us out!
Restaurant details
Description: The Riverside Inn is a full service Pub and Liquor Store. Licensed for family dining from 11-8pm. Regular hours of operation in the Pub 11am - 11pm Sunday through Thursday, 11am -1am Friday and Saturday. Liquor Store hours are 9am -11pm everyday. The pub has live music Friday nights and Club Nights on Saturdays. Happy Hours everyday 3 - 6pm and Daily specials including Wing nights on Wednesday's and Fridays and Fish N Chips on Thursdays. Friendly staff, new owner and management. Great food. Come check us out!
Reviewed 2 weeks ago via mobile

The staff here are horrible and don’t know how to treat customers. Hopefully soon they get some new staff, that know how to work in this kind of industry!

Thank lakecow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 31 reviews

Reviewed March 12, 2018

Amazing view with great staff but that's where the goodness stops. The property is hard to navigate as nothing has signs and is in general poor repair considering all the recent reno talk. My wife and I ordered the same entrees and both plates were borderline inedible-the fries were dripping with grease and the burgers were cold. The server was very apologetic but you could tell this was business as usual. The menu is all over the place and this seems more like a dive the locals party at than someplace you would visit on a trip.

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Thank ArtfulLodger2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2018 via mobile

I love walking into the Riverside when the band is blasting some good Canadian rock n roll and my favourite server Rachel is preparing some great cocktails. The service here is always fun and quick...the regulars are friendly and everyone is here for a good time. Wade is a great manager and one can see it when the staff are happy the leadership is there.

Thank Tashio K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2018

Went to lunch with a friend, first-timers at this restaurant. First, the menu for both breakfast and lunch are very limited offering only the basics. We both ordered the "Classic burger". Both meals arrived with burnt hamburger buns and over cooked meat.
Hopefully at some point the ownership reads and believes these reviews. Until they do, we won't be back.

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Thank gregynotubo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2017

We've gone to the Riverside a couple of times since it re-opened, and we have also ordered take out appies from them. We've felt awkward every time we have gone there. There is a bit of a "locals only" atmosphere, and unless the staff knows you, it seems like you don't get the best service. This past summer, we went there on a warm summer evening to give them another chance with dinner on the patio. After taking our drink order, we told the server we needed another few minutes deciding on our meals. Well, we didn't end up seeing our server for another 45 minutes, and by then we had decided to finish our drinks and head to a different establishment instead.

The food is nothing too exciting, decent pub food. Service needs to improve for sure though.

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Thank FoodLoverYumYummm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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