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Savings alert! 24% below average rates

The price you found is 24% lower than this hotel's average rate of US$68/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (1,315)
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Reviewed 2 April 2018

Just got back from a 'Sister trip' and all four of us plan to return to this resort. The service was top notch, with a special shout out to Antonio (Banderas, chuckle) and Lino. They took great care of us and always made us laugh. Our rooms were spacious, clean and comfortable with a 'tree house jungle' kind of feel. The food was great and the menu was rotated daily so you always had different choices. Fresh fruit daily, omelette bar, smoothie bar....endless fresh options. Wonderful spot for couples, families and groups of friends. Best vacation ever!

Room Tip: Ask for a room in the 800 block. It is central to everything. We had rooms 807 and 809 and they were perfectly central to all amenities.
  • Stayed: March 2018, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Leone M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia R, Director de Recepción at Villas HM Paraiso del Mar, responded to this reviewResponded 13 May 2018

Dear Leone M,

It is so gratifying to read your comments and through them realize that your experience was so nice.

It makes us very happy to learn that you have enjoyed our amazing service, our delicious food and our well-equipped rooms. The best part of this job is when we hear comments such as yours which confirm that our efforts are worthy.

We can't wait to welcome you again in our peaceful and relaxing haven.

Cordially,

Claudia Rivera

Villas HM Paraíso del Mar

Directora de Recepción

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

We had 2 rooms, arrival night 1 room had a broken toilet, the other no ac. They offered to upgrade us, but at 50% increase. After a fight they finally did the right thing. The room w the broken ac as never resolved nor did they offer any compensation. I travel alot hands down the management is by far the worst I've encountered. The island is lovely, the people are great... just beware of this hotel.

Stayed: March 2018, traveled with family
Review collected in partnership with this hotel
Thank sherryzarske
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia R, Director de Recepción at Villas HM Paraiso del Mar, responded to this reviewResponded 13 May 2018

Dear sherryzarske,

First of all allow me to thank you for having decided to spend your vacation with us at Villas HM Paraíso del Mar.

On the other hand I really regret any inconvenience you may have experienced during your vacations at our facilities. On the behalf of my entire team I would like to offer you our most sincere apologies for any discomfort you may have been through.

We hope you can give us the opportunity to serve you again and show you our improvements, especially with the points you have mentioned.

Sincerely,

Claudia Rivera

Villas HM Paraíso del Mar

Directora de Recepción

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 March 2018

We were at the resort from Feb 5-12 2018 and really loved it. We liked the quiet atmosphere and great beaches. We walked away from the town on the sandbar pilgrimage a couple mornings and it was so amazing. Lots of rays, conchs, beautiful shells for collectors and many different colours of starfish. The walk can take 2 hours each way if you go all the way to Punta Mosquito and if you're a beach walker...I recommend you do it. (Mornings only while the tide is low.)

We had all inclusive and my only complaint is that we didn't realize we had access to the rooftop sushi bar until the last night. It's a great place to chill and see the sunset. We walked into town a few times and I walked in at 6:30 a couple of mornings and watched the fishermen coming and going and the town wake up. It was a great vaca for relaxing...may not be for those who like the night-life and "shows" at the bigger resorts. One evening a group of children played music along with their music teacher and it was terrific. Story says he helped them build their own instruments.

We also rode bikes a couple of days...even on the beach!

  • Stayed: February 2018, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank SJM555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia R, Director de Recepción at Villas HM Paraiso del Mar, responded to this reviewResponded 17 May 2018

Dear SJM555,

Thank you for taking the time to review your stay with us.

I am very pleased to hear that you have enjoyed an Amazing vacation at our hidden Paradise.

I'm thrilled to know that we were successful in providing you a memorable experience and that all your expectations were met. We really thank you for your comments about our top-quality food & beverages, our quiet atmosphere and our beautiful beaches.

Thank you once more for your comments; we would love to have the opportunity to serve you again in the near future.

Sincerely,

Claudia Rivera

Villas HM Paraíso del Mar

Directora de Recepción

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 March 2018 via mobile

Lively Place Beach lication is awesome plus very close Downtown.
Do not expect amazing service at the beach, this guys are not concerned aviu tou drinking or eating. So if you want something need to go to the bar

Stayed: March 2018, traveled with family
Thank José A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia R, Director de Recepción at Villas HM Paraiso del Mar, responded to this reviewResponded 17 May 2018

Dear José A,

Thank you for this valuable comment about our lovely Villas HM Paraíso del Mar.
We really thank you for such positive comments about our perfect location and our lovely beach.

On the other hand, please let us express our deepest apologies for not having exceeded your expectations.

We look forward to welcoming you back for a future unique vacation.

Sincerely,

Claudia Rivera

Villas HM Paraíso del Mar

Directora de Recepción

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 March 2018

One piece of advice to everyone considering going to Holbox island, Go Now before it becomes a tourist trap! Its so isolated, untouched nature, gorgeous clear water, quiet and peaceful, any minute now the bloggers are going to take over and it wont be the same. This island is nothing short of remarkable, we walked around the entire island almost and got to see a lot of the other hotels and are certain that we chose the right one by staying at HM Villas Paraiso, its really an extraordinary place to disconnect from technology and unwind. Theres a pool, great restaurant, little bar, water activities, so much to do and so much to enjoy.

  • Stayed: March 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Irisrich99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia R, Director de Recepción at Villas HM Paraiso del Mar, responded to this reviewResponded 17 May 2018

Dear Irisrich99,

Firts of all, allow me the pleasure to thank you very much for having given us the opportunity to assist you, but more than anything, for sharing your wonderful review.

I'm delighted to know that you enjoyed a great vacation among us. We really thank you for such positive comments about our great restaurant with top quality food & beverages, our lovely pool and our gorgeous beaches.

Thanks once more for the time you have dedicated to share such a nice review. HM Paraíso del Mar will always be your Home away from Home.

Sincerely,

Claudia Rivera

Villas HM Paraíso del Mar

Directora de Recepción

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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