Been staying in this hotel on a two week basis for the past three consecutive months. The hotel staff are generally friendly and quick to attend to your hotel needs/requirements. Food is very good, but sometimes you need to wait for a bit longer to be served if the kitchen orders are in a long que due to the full house of the restaurant. The hotel is a bit old, but everything is functional and working. Generally very clean facilities even you notice some old fixtures.

We booked a tour with the hotels tour agency 'Hui discover travel' to Manjuyod Sandbar combined with dolphin watching. We firstly asked to be part of a group tour as it was very expensive to do a private tour. We were told this wasn't possible as the boat was fully booked and that we would have to hire a private boat. (Side note. We did not see a single full boat whilst we were there) . We went to the sandbar and spent about an hour there. We were then told by the boat man we could not do dolphin watching because the coastguard wouldn't allow it due to the weather. Fair enough you can't help the weather. When we arrived back at the hotel HOURS early, we went and spoke to the agency about getting a refund for the dolphin part of the tour. (Which is obviously the main part of the tour) we expected at least half of our money back. However, we did not receive this and all the company could offer us was 1/9th of our money back. They stated the reason for this was because the boat people had already been paid and they were refusing to give the tour company a refund. But as far as we are concerned, we paid the tour company for the tour. If they cannot provide it, it is up to them to provide a refund. I would book with a different company if you choose to stay here.

About the hotel.
Rooms were clean, very basic but that is to be expected for the price so cannot complain. The worst part of this hotel however, was the cold shower temperature as apparently this was solar powered.
The breakfast was pretty basic. Not much selection. And the coffee was OK. But don't expect milk. Only creamer.

Had a good stay with family. Affordable with the rooms clean and the staff polite. It's in the city center so you can just walk around the city going to the restaurants or Rizal Boulevard and everything. Hotel is a little bit worn out already but still worth a stay. They can improve on reinforcing COVID guidelines though. There were guests going around without masks, even near the the buffet area during breakfast. We told the staff but I'm not sure if they did anything. Overall it was pleasant, except for that one very important complaint, especially nowadays.