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2 - 7 of 23 reviews
Reviewed February 16, 2020 via mobile

We already felt the warmth before we arrived with hotel rep Christa ably and promptly answering all our queries when we were arranging our room reservations.

We like that it is a moderate sized hotel (5 floors only) so there are not too many guests. Rooms are comfortable with quality beds and linens, simply furnished just the way we like it, not too much clutter and kitsch.

We booked 2 suites, 1 family room and 3 doubles. Breakfast buffet is included and it is ample and filling with good coffee, fruit, bread, garlic rice and a selection of 3 or 4 other dishes. There was even arroz caldo one morning.

The breakfast staff is efficient and gracious. Actually all the hotel staffers we encountered seem well trained and aim to please.

Location is central and walking distance to the church, Rizal Blvd by the sea, several restaurants, and a spa. It is also just across the public market where you can enjoy a halo halo at Bading's for only 30 pesos and the different kinds of suman at the row of painitan, buy dried fish and fruits, and even get a manicure or haircut!

Hotel rates are reasonable. Great value for the quality of service and accommodations.

My only beef is water pressure could be stronger but it was OK.

I highly recommend this hotel.

Date of stay: February 2020
Trip type: Traveled with family
1  Thank 991dorist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 25, 2019 via mobile

-The hotel is right across the public market and a 10-minute walk or less to the Church/Boardwalk.
-The twin room we stayed in was spacious and clean. The bed was comfortable and smelled nice. They had more than one luggage rack. I could hear the noise from the street though.
-We had difficulty using the keycard. The lock didn't read it immediately at times and we had to ask for assistance from the hotel staff.
-There were sufficient choices in the breakfast buffet. If I remember correctly, there was at least 4 viands. The food tasted good.
-No issues with security during our stay even though I did not see a security guard manning the front door all the time.
-The staff were friendly and helpful. They seemed to be genuinely welcoming.

I wouldn't mind staying here again.

Date of stay: November 2019
Trip type: Traveled with family
Thank mgrustiel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 19, 2019 via mobile

Reasonable hotel for a quick stay, located in the centre of town close to bars and restaurants.
Breakfast included which was a good variety of foods.
The staff were friendly and the room was nice and large.
Definitely one of the better hotels in town.
The view out the window is normal for town hotels in busy Philippines. Would definitely stay here again as other hotels in the area were full of old American men with young girls.
This hotel is very clean and quiet.

Date of stay: November 2019
Trip type: Traveled with friends
Thank dangW5963QD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 17, 2019

From the moment we arrived and had to get out of car to remove sign board while staff watched us I thought this is ominous.

Had booking with agoda which was according to staff mixed up so we ended up in a small cubby hole window less room which was very unsuitable. No wi fi. No hot water just semi warm.

My opinion, this hotel is highly over rated and far better options available in Dumaguete. Parking is next to impossible an no guard on duty during day.

Date of stay: November 2019
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Bruce M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 25, 2019 via mobile

It's just right in front of the public market and going to the usual restos is only a mere 10-minute walk. If you don't want to walk, getting anywhere within Dumaguete City (except the airport) is just PHP 10!

The bed was very comfortable with its white duvet linens. The room was spacious for a solo room and complete with water, towel, toothbrush, toothpaste, shampoo, soap, lotion, sewing kit, and kettle for hot water. You can just request for a hair dryer if needed.

The down side of the room is that the bathroom can have a weird smell - - something that I read about in previous reviews. It can be overcome though with may be some spray. There was also one pointy fly that got inside the room. Good thing I got to kill it.

As a heavy sleeper, the thin walls didn't bother me. It might be for others.

Breakfast was served buffet style with scrambled egg, adobo, maling, Italian pasta, porridge and some bread. Coffee, tea, and juice were available.

The receptionists were warm and very helpful.

Would stay here again.

Date of stay: October 2019
Trip type: Traveled solo
1  Thank hellodinnn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
dolldalera, Communications and Marketing Manager at Henia Hotel, responded to this reviewResponded November 4, 2019

Hi Denise, thank you for your detailed reivew! We're thrilled to hear that you enjoyed your stay with us. From our room amenities, to our convenient downtown location, to our breakfast buffet, to our friendly receptionists, we're glad we were able to make your stay something worth coming back to.

We are definitely looking into the issue of the bathroom smell and looking for ways to remedy it. We appreciate your feedback and will take note of the points we can improve on.

We look forward to seeing you again, and we hope you had a lovely time in Dumaguete.

Sincerely,
Christa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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