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Reviewed 2 April 2018

After a long very interesting drive we finally arrived at this wonderful colonial style house situated on a hilltop among the tea plantations. Typically appointed in true " Old English " style the whole house was luxurious and exteremely well maintained. The gardens are beautiful and the pool ( with heated whirlpool ) designed for relaxatio pure !!!.
Then came one of the highlights, an English High Tea , for me ( an old Brit ) this was close to perfection I enjoyed every second !!!!!
The pre-dinner drink in the Living Room was also relaxed with excellent service from the well stocked bar.
Dinner Sri Lankan Special was delicious and tastefully presented, the tabel service was extermely professional.
Our visit to a Tea Factory the following day was interesting and very informative, that the manager spent part of his Sunday presenting the whole was really exceptional.
The weather was very pleasnat and allowed us to enjoy the gardens fully. the following day after an excellent and copious breakfast we checked out without any problems.
We were both delighted and would recommend this house to all !!!
Many thanks to the management and staff.

Room Tip: The southside balcony rooms
  • Stayed: March 2018, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Pusztaquen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 April 2018

We debated whether it was even necessary for us to add to the huge number of positive reviews for this hotel, but we had such a wonderful experience there that we felt we had to say something! We stayed in Dunkeld for three nights in a Garden Suite, and it was by far the best hotel we have ever stayed in. The room was huge, with a wonderful four poster bed and gorgeous bath. Food was delicious, and such a nice touch that you can cater your menu with the chef each morning. Service was just impeccable. We did walks from the bungalow each day (including to Norwood), and the butler was so helpful in terms of giving us a map, clear directions and bottles of water. It is expensive, but worth every penny.

  • Stayed: March 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank johnny_number9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malik F, Owner at Ceylon Tea Trails - Relais & Chateaux, responded to this reviewResponded 3 April 2018

Thank you Johnny for your wonderful review. I hope you left rejuvenated! Glad that you were also able to enjoy the trails between the bungalows. Every review is valuable - they help Tea Trails reach the TripAdvisor World rankings (not just Sri Lanka and Asia) in some categories. So as not to clutter the page I usually pipe in only if a shortcoming or query is raised. Warm wishes, Malik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 March 2018 via mobile

Wow....... Summerville bungalow was our home for two full days along with only eight other guests. No AC, No key for our room, No TV , No room phone and No charge for laundry. All meals including high tea and all our drinks were included. No cash/ card changed hands. A super experience. Limited fixed menus which we discussed with the chef each morning. Very good Sri Lankan food. Overall a superb and memorable Sri. Lankan experience. Great attention and service. Lovely walks and a first class visit/ tour across the lake by boat to a working tea plantation and factory.
Don' miss out on staying here.

Stayed: March 2018, traveled as a couple
Thank AMLRadlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 March 2018 via mobile

Our visit to the tea trails was a 2 night stay at the Norwood Bungalow, what a fabulous experience. We had booked a garden view room which was well appointed with a lovely aspect to the garden, the Irvine room. The service at Norwood was flawless, attentive to our needs and other guests. This Bungalow is spacious and offers a good combination of privacy and communal spaces when you want to engage with other guests, I.e. the billiards room, plus a lovely pool area.

The food and wine selection was comprehensive, particularly the Sri Lankan banquet, delicious. The trip to the Ceylon tea factory is interesting. We took a Cinnamon Air flight to reduce travel time to next destination, worth the money.

Stayed: March 2018, traveled as a couple
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 March 2018 via mobile

A most wonderful location. We were in Tientsin bungalow high up in the hills. We loved it there, beautiful walks and views. And a lovely bungalow. But we might have mixed it with a night or two at Norwood also.

Food and atmosphere lovely.

Highly recommended.

Stayed: February 2018, traveled as a couple
Thank WilsonEwelme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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