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Reviewed August 11, 2022 via mobile

Our family visited the HHV for two weeks during 4th of July. We were fortunate to have 3 beautiful rooms next to each other in the Rainbow Tower. The views were fantastic, the rooms were comfortable and clean. Every staff member we contacted, especially the front desk, were kind, professional and extremely helpful. We especially liked the beach, and the ability to rent umbrella and chairs for added comfort. The young men working there were always helpful and offered some good tips on places to visit. We really enjoyed our meals and drinks at both Tropics and the Hau Tree Bar. The servers and bartenders were very attentive and friendly. Our family had a wonderful trip, and will not hesitate to visit again and make even more great memories.

Room tip: Book Ocean Front in Rainbow Tower for Best Views.
Date of stay: July 2022
Trip type: Traveled with family
2  Thank therealS1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded August 11, 2022

Aloha,
It truly warms our hearts to hear that everything, from our amazing accommodations to our friendly team members, helped make your experience at Hilton Hawaiian Village that much better. We can't wait to have the chance to host you again, so please, hurry back!

Sincerely,
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2022 via mobile

My son and I enjoyed a week stay at the Hilton Hawaiian Village. It is a beautiful and spacious property which is located right on Waikiki Beach. Expect long lines because of how busy and large the hotels is. However, Rowel gave us excellent service at the front desk! We had a room in the rainbow tower overlooking the lagoon. It is a view that I will never forget. Also, We enjoyed the water sports in the Lagoon! Cole did a great job setting us up with a kayak and the aqua cycles. So fun! The resort has many swimming pools, restaurants, and shopping stores on the property. We enjoyed the two ABC stores! They have everything you need. We bought so much there from sushi to T-shirts! Of course, Hawaii is an expensive place to visit, and don’t be surprised by the additional resort fee. However, we made priceless memories and loved this hotel! We have Hawaii checked off of the bucket list, and we had an amazing time at the Hilton Hawaiian Village!

Date of stay: July 2022
Trip type: Traveled with family
Thank 510dennyh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded August 11, 2022

Aloha Denny,
On behalf of the Hilton Hawaiian Village team, thank you for staying with us and for your review! We're elated that our helpful staff, fun guest amenities, and beautiful views were all highlights of your visit. We hope to welcome you and your son back again in the future!

Sincerely,
Guest Services Manager

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Reviewed August 9, 2022

Don’t waste your money here. I stayed 5 nights at the Tapa Tower and I was very disappointed. The rooms were unsanitary and unkept. With mold in the air vents it is a health risk. Cannot believe we spent as much as we did to stay in a dump.

In addition to the rooms being a complete dump, the crowding is overwhelming and the wait time for the elevators is absurd.

If you’re a veteran, stay at the Hale Koa next door and enjoy the restaurants & shops at the Hilton, but don’t waste your precious money at the Hilton.

Date of stay: June 2022
Trip type: Traveled with family
Thank W4381JOkaya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded August 10, 2022

Aloha,
We are always seeking to improve, and your constructive feedback is helpful. It is our intention to provide our guests with well-maintained accommodations on all occasions, and we are very sorry to hear about the concerns that you had with your room. Our maintenance team will be alerted to these matters so they may be rectified promptly.

Sincerely,
Guest Services Manager

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Reviewed August 9, 2022 via mobile

Stunning location in easy walking distance to most thjngs you’ll need. Lots of shops and restaurants to explore locally to the area. The lagoon and beach are beautiful. Friday night fireworks first appear disappointing but there is a finale.

Room tip: Room are a little outdated with no USB charging in it’ll obvious. We used the TV.
Date of stay: August 2022
Trip type: Traveled as a couple
Thank Sightseer09159133848
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded August 10, 2022

Aloha,
Having you at Hilton Hawaiian Village with us was so wonderful! We're elated that our convenient location and beautiful beach were the highlights of your visit. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Sincerely,
Guest Services Manager

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Reviewed August 9, 2022

HHV was spectacular! Other than our very noisy neighbors across the hall it was the BEST! We loved being on the 30th floor with a corner suite- the views were priceless. The shopping and fun downstairs were exciting and the beach/lagoon were a blast! Every staff member we encountered was exceptional. Thank you HHV for making the second week of our first ever Hawaiian vacation the cherry on top for our family!

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank ShelliS42
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded August 9, 2022

Aloha Shelli,
Your comments regarding your recent visit to Hilton Hawaiian Village are much appreciated. It warms our hearts to hear that everything from our amazing team members to our convenient amenities impressed you. Please consider coming back to visit us again the next time you find yourself in the area.

Sincerely,
Guest Services Manager

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