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Reviews (1,276)
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Reviewed 9 May 2018

The bed was very rock hard and the pillows were not comfortable to sleep on. The carpet felt wierd to walk on like it was very old. There is so much noise from the car park and neighbours that sleep was hard to come by. But the location of the hotel was in the middle of Waikiki so it was easy to walk to most places, including the beach. And the staff were really helpful

  • Stayed: March 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank emmasaurus92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekharrazi, Guest Relations Manager at Pearl Hotel Waikiki, responded to this reviewResponded 9 May 2018

Aloha emmasaurus92,

We're happy to hear you had a positive experience with our helpful staff members. Also, thanks for the feedback about the bedding and carpet. We appreciate you bringing these issues to our attention. If you'd like to discuss this experience further, we ask that you please leave us your contact info and room number.

Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 May 2018

Stayed here for a conference. Chose the hotel for its location and low price. I like to walk so the 20 minute walk to the convention center was a nice way to start the day. The staff at the Pearl were friendly, helpful and professional. When I had a problem with a lamp, it was handled immediately. Rooms were clean and beds relatively comfortable. Rooms are dated. Curtains in my room were somewhat tattered. TV channel selection is limited. Ask for a room that faces the street. Almost all of these have the newer and quieter air conditioners. I was on a budget so this place meet my needs. It isn't fancy. But it is comfortable and clean.

  • Stayed: April 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ern50s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekharrazi, Guest Relations Manager at Pearl Hotel Waikiki, responded to this reviewResponded 9 May 2018

Aloha ern50s,

Thank you for choosing to stay with us. We're glad you liked our great location and helpful staff members. We hope to see you again in the future.

Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 May 2018

Conveniently located across the road from the International Market Place with shopping and eateries and a 5 min walk to Waikiki Beach.
Tour Bus pick up spots very close by if not out the front
Rooms were large and spacious and clean.
The staff are very friendly and helpful - couldn't fault this establishment.

  • Stayed: April 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank JustBecOz77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekharrazi, Guest Relations Manager at Pearl Hotel Waikiki, responded to this reviewResponded 4 May 2018

Aloha,

We're so happy to hear you enjoyed your time with us and that you liked our great location and helpful staff members. We hope to see you again in the future.

Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 April 2018

Hotel Pearl Waikiki is centrally located close to many restaurants and retail stores with-in walking distance to beach.
Very clean comfortable room staff very helpful and joyed my stay will go back again.

  • Stayed: April 2018, traveled solo
    • Location
    • Rooms
    • Service
1  Thank Peter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekharrazi, Guest Relations Manager at Pearl Hotel Waikiki, responded to this reviewResponded 29 April 2018

Aloha Peter N,

Thank you for the review. We're so glad you enjoyed your stay and we look forward to serving you again in the future.

Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 April 2018 via mobile

The staff was excellent, service was excellent, the only gripe I have is the fact that the have limited parking for their guest, so I wound up having to park 2 blocks way from the hotel. When we checked out the service was excellent also.

Stayed: April 2018, traveled with family
1  Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ekharrazi, Guest Relations Manager at Pearl Hotel Waikiki, responded to this reviewResponded 23 April 2018

Aloha Robert,

Thank you very much for choosing to stay at our hotel, and for taking the time to leave us this review. We are so happy to hear that you enjoyed your stay with us. We apologize for the parking inconveniences you may have experienced. We hope you had a wonderful time in Waikiki, and hope to see you back again soon.

Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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