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Krystle H
Chiba Prefecture, Japan

Wonderful Experience & Great Memories

5.0 of 5 bubblesReviewed 4 weeks ago
Wonderful hotel and amenities and benefits for the people that stay there. I’d highly recommend staying here. There was a lot of places to shop and their concierge can help to set up tours and things for you to do throughout the day if you need it.
Date of stay: December 2024
Trip type: Traveled as a couple
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Outrigger Waikiki Beach Resort Management, Guest Services / Front Office at OUTRIGGER Waikiki Beach Resort, responded to this review
Responded 3 weeks ago
Aloha Krystle and thank you for taking the time in providing such positive feedback about your recent stay with us at the OUTRIGGER Waikiki Beach Resort. We are delighted to hear you'd enjoyed our wonder hotel, benefits and amenities. We appreciate your wonderful 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future.

Warm Island Regards
OUTRIGGER Waikiki Beach Resort
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 4 weeks ago

Outrigger is in a great location and there is plenty to do. Staff was great and there are great views! They offered upgrades if available. The rooms were clean and comfortable. There are shops and restaurants right on property and you don't even have to go anyplace else if you don't want to.

Date of stay: January 2025
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Greg C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Outrigger Waikiki Beach Resort Management, Guest Services / Front Office at OUTRIGGER Waikiki Beach Resort, responded to this reviewResponded 4 weeks ago

Aloha Greg and thank you for taking the time in providing such positive feedback about your recent stay with us at the OUTRIGGER Waikiki Beach Resort. We are delighted to hear you'd enjoyed our beachfront resort location, view and clean, comfortable rooms. Mahalo Nui Loa for your wonderful 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future.

Warm Island Regards
OUTRIGGER Waikiki Beach Resort

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed 4 weeks ago via mobile

This was our second time staying at the Outrigger Waikīkī Beach. I love the central location, being right on the beach, the excellent restaurants on site, shops in the lobby, and the layout of the rooms! The convenience of having connecting rooms with our adult children made for a perfect vacation.

Date of stay: December 2024
Trip type: Traveled with family
Thank John O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Preston Ruffatti, Guest Services / Front Office at OUTRIGGER Waikiki Beach Resort, responded to this reviewResponded 4 weeks ago

Aloha John O. Thank you for coming back to visit us again and for writing such a wonderful review. We are so pleased to know that you and your family were able to enjoy such a fantastic time during your stay here. We can't wait to welcome you back again soon! Mahalo

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Reviewed 4 weeks ago

This is the best place to stay. Great location with many restaurants. Easy to rent umbrella’s and chairs. The shopping is good. Beach fabulous, sunset wonderful! Many activities to choose. Everyone is helpful. The employees greet you warmly.

Date of stay: January 2025
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linda V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Preston Ruffatti, Guest Services / Front Office at OUTRIGGER Waikiki Beach Resort, responded to this reviewResponded 4 weeks ago

Aloha Linda. Thanks for your amazing review. We are so happy to hear we are your favorite place to stay in Waikiki! We're glad you enjoyed the beautiful beach front location, awesome restaurants and wonderful sunsets while here. We'll make sure to share your positive feedback with the staff. Until next time. Mahalo

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Reviewed January 7, 2025

This hotel is not a resort. It is a city hotel on a beach. We were there for the holiday week and while we found the staff wonderful we would not return. The beach and pool area were extremely crowded to the point it was not relaxing at all to sit there. The rooms are large and clean but definitely dated. The lobby is okay but you need to take an escalator up from the street level making it feel less special. It is a good location if you are looking to be in the heart of Honolulu. We found it too much for us. It was very loud and super busy all the time. May be in a different week we would have had a more laid back experience. I think we would have preferred to stay out of the City next time. It really depends upon what your priorities are.

Room tip: The pool area gets crowded very early. Stake out a spot.
Date of stay: January 2025
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 108melissam2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Preston Ruffatti, Guest Services / Front Office at OUTRIGGER Waikiki Beach Resort, responded to this reviewResponded January 7, 2025

Aloha.
Thank you for taking the time to share with us how you felt about your stay here with us and in Waikiki. We are so sorry to hear the central Waikiki experience during you stay was a bit too happening for your tastes. We are happy to know you enjoyed the wonderful staff here though. We hope you were able to enjoy your vacation all in all. Mahalo

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Reviewed January 6, 2025

Excellent customer service. It was obvious the staff are well chosen and trained. The bellhops and front desk staff remembered our names right away and were very friendly.
Overall the service was great. The Outrigger Waikīkī Beach is our preferred place to stay when on Oahu.

Date of stay: December 2024
Trip type: Traveled as a couple
Thank Larry G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Preston Ruffatti, Guest Services / Front Office at OUTRIGGER Waikiki Beach Resort, responded to this reviewResponded January 7, 2025

Aloha. We are so thrilled to know you had such an excellent time here at the OUTRIGGER. We are pleased to hear you found the staff friendly and well trained. We appreciate your recommendation to stay with us and we can't wait to welcome you back again sometime soon. A hui hou, mahalo.

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