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Knights Inn San Antonio East
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Reviews (18)
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7 - 12 of 18 reviews
Reviewed February 16, 2015 via mobile

When we first walked in our room the room had a very bad smell we all couldn't stand ..I had to spray perfume. The covers had holes in them & carpet looks unclean and filted. The sink had mold & the restroom floor too ..No hot water at all!!!!! After all a Horrible/ Terrible stay!!!

Stayed: February 2015, traveled with family
2  Thank alma s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2014

This was the absolute worst hotel I have EVER stayed in! The rooms are in a very bad part of town. Rooms themselves are extremely rundown and in need of a health code inspection. The bathroom of our room was covered in mold! Yes MOLD! When we turned off the lights it looked like a crime scene from a forensic science video. The room is tagged with glow in the dark green spray paint EVERYWHERE. Walls, bathroom, over the mirrors...it is frightening to see and even more so for my two young daughters. Even though our room had 2 beds, my entire family laid in one bed together. Sleep never crossed our minds because of the shady activity of some individuals by where we parked our car and outside our bedroom window. In the morning, we saw the shore floor was completely black---like it has never seen bleach in its entire existence. There was mold on the shower curtain. NO HOT WATER in tub or sink. The fridge, tv and microwave were useless as there was no power to them. The manager was called to the room and he was upset that we were complaining. He did not want to compensate us at all for our horrible stay. I called into the 800 number found online and did send pictures of all the details in the room. As we were getting ready to leave the manager shows up to hand a $20 bill over. He said "I don't think it's fair to us to have to refund you so not all your money is back". I did happen to get this conversation on video with my phone and I have sent it to the email provided to me from the 800 line conversation. For the health of other guests, please ask to inspect your room before booking it. Look for MOLD! The manager was not interested in fixing the problem! Maybe his higher management will take interest since I sent pics and video of the room and the managers attitude toward fixing problems.

  • Stayed: February 2014
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Thank TheWeldersWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

there is not much good i can say about this place. price is too high for what we got. the room was not that clean, it smelled. the curtains were hanging off the rod and we had to hang them back up. very disorganized. the bed was as had as a rock. no cups for drinking. things just looked way too old and worn out. the only thing that was good was the air conditioner worked.also had to wait for the desk clerk to come back from taking someone to the store.

Room Tip: there isn't one
  • Stayed: April 2013, traveled on business
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1  Thank Ruth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Our room was clean, with a king bed and reasonably priced, for the area. The building was secure after 10 pm with entry by key only, despite a somewhat "seedy" looking neighborhood. The parking area only accommodates 10 vehicles, despite the fact there are 19 rooms. If the lot was full and you had to park on the street behind the hotel, I can see there could be a problem. All the major hotels charged a lot more that were near downtown. It was within walking distance of downtown, which was a plus, as parking was expensive. The "continental breakfast" was basically non-existent. There was a small table in front of the check-in area that had a few pieces of fruit, coffee, and some one-bite muffins.

  • Stayed: October 2012, traveled as a couple
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1  Thank Judy97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2011

This is the second time we have stayed at this location. We will not be staying again. The first time was so so, and over priced, this time we had a different room and it was nothing like the first room we stayed in at this location. One nights stay was over $70 for room 112 which had a roach on the shower curtain, carpets that were stained and dirty around the doors and walls as if they had not been properly cleaned in years. The bathtub shower unit looks as if it's had holes in it in the tub potion as well as the basin area and someone patched it with some spakle or something. For $70+ a night I'm not expecting a 3+ star stay but seriously this place is along the lines of a $30 stay not a $70 stay.

  • Stayed: December 2011
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Thank addicted2trave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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