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All reviews breakfast area king suite would stay here again complimentary breakfast great place to stay beds were comfortable hot tub golf course microwave linens maintenance patio
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2 - 7 of 652 reviews
Reviewed 26 February 2021

In the current environment feeling safe is of great importance to at least some travelers. Our entire experience at this hotel was comfortable and reassuring. Oscar at the front desk directed us to a room that had been unoccupied for several days. The Hilton safety seal on the door is reassuring. The room itself was fine. Comfortable Hilton bed. Something which we did not think of in the past but now do is that each room has its own AC unit so you do not "share" air with other rooms. Also the windows open, which is a nice feature even in pre-Covid days. Hotel was quiet, clean, employees friendly and helpful. A good night's sleep. What more could you ask for when travelling?

Date of stay: February 2021
    • Location
    • Rooms
    • Service
Thank Rick and Caroly... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haylee Christie, Guest Services / Front Office at Hampton Inn and Suites Tucson-Mall, responded to this reviewResponded 1 March 2021

Thank you so much for taking the time to give us your feedback! We are so pleased to see that your overall stay with us was a success! We strive to provide all of our guests with the best stay we can! We hope to have the pleasure of serving you again next time you are in the Tucson area! Until then, we wish you a wonderful day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 November 2020

If you need a place to stay in Tucson, AZ than choose the Hampton Inn and Suites Tucson-Mall location. One of the best hotels in Tucson. All due to the amazing staff that makes your stay extremely pleasant - A home away from home... Oscar and Haylee are absolutely Choice A-1; just to name a couple of the front staff members. Each member of the team here goes out of their way on their duties and beyond. What else is their to say...

Date of stay: October 2020
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank Estella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna Lominac, Revenue Management at Hampton Inn and Suites Tucson-Mall, responded to this reviewResponded 2 March 2021

Thank you so much Estella! We enjoyed having you, and we look forward to having you and Chris come stay with us again! Until next time!

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Reviewed 28 June 2020

Check-in was fast and friendly. This older hotel didn't look like a standard Hampton Inn. The room was poorly lit and had only one chair. There was a mini-fridge (no freezer) and microwave. The hotel is called "Tucson Mall" Hampton, but the mall was a few miles down the street. The bed was comfortable but sloped to one side. The walls were thin--we heard people talking in the hall and talking and playing music in the next room. We felt like we were sharing the room with another couple. The bathroom was well lit and had sufficient counter space but no ventilation. The shower head was good. Breakfast was fair but not great, with processed hot items.

Date of stay: January 2020
2  Thank Travel806028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HayleeChristie, Manager at Hampton Inn and Suites Tucson-Mall, responded to this reviewResponded 1 July 2020

Thank you for giving us your feedback, Our goal at the Hampton Inn and Suites is to make every experience a 10/10. and feedback from Silver Hilton Honors members like you helps us focus on opportunities for improvement. Thank you for taking the time to complete our survey. Once again, I am so sorry for the problems you experienced while at our property. We hope to still see you during your next visit to Tucson, AZ. Please have a wonderful day.

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Reviewed 4 June 2020 via mobile

Very nice experience. They did a good job to make sure to keep low capacity and keep the facility clean and sensitized.
The night shift staff was very helpful and friendly.
This facility isn’t big but provides everything you need.

Date of stay: May 2020
Trip type: Traveled as a couple
Thank riarianycl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HayleeChristie, Manager at Hampton Inn and Suites Tucson-Mall, responded to this reviewResponded 11 June 2020

Thank so much for taking the time to give us your feedback! We are so pleased to hear that your stay was a success! We hope to have the pleasure of serving you again in the future!


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Reviewed 25 February 2020

This was a quick one day trio for a tournament, room was clean and beds were comfortable. Staff was nice and welcoming. Breakfast was good had options for each person.
I would stay here again, the location was great and close by where we needed to go and few thing and places to near as well.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank phlebemt13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cmooreFHM, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this reviewResponded 25 February 2020

Hi phlebemt13!

Thank you so much for your awesome feedback! We are so happy you enjoyed your stay. We loved having you and hope to see you again for the next tournament!

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