We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Leann J

So disappointing!

3.0 of 5 bubblesReviewed Oct 19, 2024
I wanted this to be such a great experience as it was our anniversary. The bed was very comfortable and the pillows are great. The room is beautiful but freezing cold. They sent someone up to work on it but it didn’t work for about two more hours.
All of that aside, the couple staying in the room above us got in a very heated, filthy language, screaming argument at around 12:45am and it went on for over an hour. Slamming doors and what sounded like throwing things in their room. And the people in the room next to us both had hacking coughs that went on through the rest of the night. The walls in this beautiful hotel are paper thin. We expected so much more. I guess we need to lower our expectations. We always stay at a Hyatt, whenever we travel but this was not pleasant.
Date of stay: October 2024
Room Tip: Don’t be too surprised if you can hear everything in the rooms above, below and next to you.
Trip type: Traveled as a couple
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pina Purpero, General Manager at Hyatt Regency Salt Lake City, responded to this review
Responded Oct 21, 2024
Thank you for your review. I am so sorry your stay was disappointing; especially when celebrating a special anniversary. We appreciate your time to share your experience, it's important feedback for us.

My best,
Pina
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
₱10,672
₱8,330
Fully refundable
No prepayment needed
  • Expedia.com
    ₱10,494
  • Hotels.com
    ₱10,470
  • Skyscanner.com
    ₱8,325
0.2 km from Hyatt Regency Salt Lake City
Free Wifi
Restaurant
₱16,140
Fully refundable
No prepayment needed
  • Expedia.com
    ₱16,140
  • Vio.com
    ₱13,603
  • Official Hotel
    ₱16,140
0.9 km from Hyatt Regency Salt Lake City
Free Wifi
Pool
₱6,372
  • Expedia.com
  • ZenHotels.com
    ₱5,278
  • Priceline
    ₱6,758
0.8 km from Hyatt Regency Salt Lake City
Free Wifi
Free parking
₱8,620
Fully refundable
No prepayment needed
  • Expedia.com
  • Vio.com
    ₱7,282
  • Priceline
    ₱7,401
0.9 km from Hyatt Regency Salt Lake City
Free Wifi
Pool
Guest room
₱6,638
  • Expedia.com
  • Vio.com
    ₱5,168
  • Choice Hotels
0.5 km from Hyatt Regency Salt Lake City
Free Wifi
Pool
Hilton Salt Lake City in vibrant downtown surrounded by mountain peaks
₱6,404
  • Expedia.com
  • Vio.com
    ₱6,224
  • Hilton
    ₱6,407
0.2 km from Hyatt Regency Salt Lake City
Free Wifi
Pool
₱6,906
₱6,409
  • Expedia.com
    ₱6,412
  • Skyscanner.com
    ₱6,404
  • Hilton Garden Inn
    ₱6,411
1.0 km from Hyatt Regency Salt Lake City
Free Wifi
Free parking
₱7,758
  • Expedia.com
    ₱7,762
  • Skyscanner.com
    ₱7,650
  • Hotels.com
    ₱7,744
0.9 km from Hyatt Regency Salt Lake City
Free Wifi
Pool
Hotel Exterior Image
₱4,868
  • Expedia.com
  • Vio.com
    ₱3,478
  • Choice Hotels
    ₱4,868
4.9 km from Hyatt Regency Salt Lake City
Free Wifi
Free parking
₱4,321
  • Expedia.com
    ₱4,321
  • Vio.com
    ₱3,783
  • Priceline
    ₱4,313
9.6 km from Hyatt Regency Salt Lake City
Free Wifi
Free parking
View more hotels in Salt Lake City
Reviews (679)
Filter reviews
679 results
Traveler rating
493
77
40
32
37
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
493
77
40
32
37
Show reviews that mention
All reviews convention center outstanding property floor to ceiling windows rooftop pool beautiful hotel lobby bar business or pleasure corner room valet parking heart of downtown an upgrade great stay salt lake rooms are spacious definitely stay here again first floor coffee shop
Selected filters
Filter
Updating list...
28 - 33 of 679 reviews
Reviewed October 17, 2024

The hotel is less than two years old. They need to learn how to host a large conference. They did not have enough servers for a large group. The food was substandard. They ran out of food and some did not get to eat until all the rest were finished (even at the same table). Then the menu for those was different. The brunch food was stone cold. very disappointing. The facility was not inexpensive.

Date of stay: October 2024
Trip type: Traveled on business
Review collected in partnership with Hyatt Hotels
Thank Shirl G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pina Purpero, General Manager at Hyatt Regency Salt Lake City, responded to this reviewResponded October 17, 2024

Thank you for your review. I am so sorry your event experience was not enjoyable. We appreciate your feedback; we also received your hotel survey, and a member of the team will reach out directly to you.

My best,
Pina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2024 via mobile

The Hyatt is a very good business/conference hotel adjacent to the convention center. Our conference of over 500 participants made extensive use of the common areas and meeting rooms. Service in this respect was satisfactory. Food quality during meetings ranged from fair to good but not superior. Check in and check out was fast and accommodating. Our room (two queen beds) was roomy, clean and comfortable.

Date of stay: October 2024
Trip type: Traveled on business
Thank Frank M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pina Purpero, General Manager at Hyatt Regency Salt Lake City, responded to this reviewResponded October 17, 2024

Thank you for your review. We appreciate your positive and constructive feedback, thank you for taking time to share your experience with us.

My best,
Pina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2024

Great staff and extremely clean and modern hotel. A very pleasant and wonderful stay! We loved the 24 hr. market too especially the pastries! And the views of Salt Lake City were phenomenal! We would definitely stay here again when we are in SLC.

Date of stay: October 2024
Review collected in partnership with Hyatt Hotels
Thank Lori L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pina Purpero, General Manager at Hyatt Regency Salt Lake City, responded to this reviewResponded October 14, 2024

Thank you for your review. Fantastic to read how pleasant and wonderful your stay was - we look forward to welcoming you back in the future.

My best,
Pina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2024

The view overlooking the city and mountains was just amazing
I enjoyed the free water station with a choice water or ice or ice with water
The coffee station and fridge in my room was so perfect Thanks
I enjoyed the body lotion at the basin as well as the bodywash and other provided

Date of stay: October 2024
Trip type: Traveled on business
Review collected in partnership with Hyatt Hotels
Thank Lizette P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pina Purpero, General Manager at Hyatt Regency Salt Lake City, responded to this reviewResponded October 14, 2024

Thank you for your review. Wonderful to read how much you enjoyed your stay and the amenities, thank you for sharing.

My best,
Pina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2024 via mobile

First impression:
Hotel looks great from the outside and the lobby is impressive. It has several restaurants. The room is clean but reminds one of Motel 6 — with the open closet to hang your finery. An upgrade might be in order. Although it does have a couch. What should be complimentary water is $3 a bottle.

Room tip: Upgrade might be in order
Date of stay: October 2024
Trip type: Traveled as a couple
Thank Excursion42244993761
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pina Purpero, General Manager at Hyatt Regency Salt Lake City, responded to this reviewResponded October 12, 2024

Thank you for your review. We appreciate your constructive feedback.

My best,
Pina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews