This hotel was ideal for a one night stay after a long day of travelling including 2 flights. It's close to the airport and provides a free shuttle service which was useful for us when we needed to collect our hire car at the airport the following day.
The room was very roomy and comfortable and had everything we needed.
Reception staff were friendly and helpful and provided us with some snacks when we arrived late at night.
Good breakfast too,
Very positive experience.
Dear Guest,
Thank you for your wonderful feedback! We’re delighted to hear that our location, shuttle service, and comfortable room meet your needs after a long day of travel. It’s great to know that our friendly reception staff and late-night snacks added to your positive experience. We look forward to welcoming you back on your next visit!
Thank You,
Comfort Suites Airport Management
Typical airport hotel. Internet was down the entire time we were there. Front desk staff were extremely gracious. The bathroom was the smallest I have ever seen in a hotel, lol. BTW hotel close to only one eating establishment, Latin American.
Dear Guest,
Thank you for sharing your experience. We're glad to hear that our front desk staff made a positive impression and that our proximity to the airport was convenient for you. We apologize for the issues with the internet and the bathroom size. Your feedback is valuable, and we'll look into these concerns to improve our services. If you have any other feedback or need assistance, please feel free to reach out.
Sincerely,
Comfort Suites Airport Management
Was impressed with the renovations of the building as a whole. Great job by Choice and hotel owners as upgrades are helping but the breakfast was amazing and well organized!
Room was clean, bed was comfy, and plenty of parking. Will stay again!
Dear Guest,
Thank you so much for your kind words and for sharing your experience with us! We’re thrilled you were impressed with the renovations and upgrades to our building. It’s lovely that you enjoyed the breakfast, found your room clean and comfortable, and appreciated the ample parking.
We strive to provide a welcoming and pleasant stay for all our guests, and your positive feedback encourages us to continue our efforts. We look forward to welcoming you back on your next visit!
Thank You,
Comfort Suites Airport Management
I stayed because of flight delays. I arrived at the hotel after 2 AM. My next flight was booked for late the next night. They offered me a late check out so I could get a full night's rest. I greatly appreciated that. The room was clean and comfortable as well. Highly recommend staying at this hotel.
Dear Cheries,
Thank you for your kind review! We're glad we could accommodate your late check-out and provide a comfortable place for you to rest during your travel delays. It's great to hear that you found the room clean and comfortable. We appreciate your recommendation and look forward to welcoming you back!
Thank You,
Comfort Suites Airport Management
801-715-8688
Soup in the afternoon, and breakfast in the morning were excellent.
Our room (315) was clean, but poorly maintained.
Desk lamp designed for two bulbs but only had one.
Nightstand lampshade support missing top nut, so it hangs crooked.
Nightstand clock must be unplugged and replunged to set correct time
(Shouldn’t that be preset prior to guest arrival?)
The temperature control handle in the shower was not the correct one for the valve, resulting in loose, sloppy operation.
The bottom of tub is very slippery, has no anti slip strips, nor anti slip mat. This issue is one slip away from a legitimate lawsuit.
Dear Guest,
Thank you for your detailed feedback. We're glad you enjoyed the afternoon soup and morning breakfast, and that you found the room clean. We apologize for the maintenance issues in your room (315). Your concerns about the desk lamp, nightstand lamp, clock, shower temperature control, and slippery tub have been noted. We will address these problems to ensure a better experience for our guests. Your safety and comfort are important to us, and we appreciate you bringing these issues to our attention. Thank you.
Thank You,
Comfort Suites Airport Management
801-715-8688
