We had two rooms. “Queen Beds”.
The bed was extremely small. Might have been a full size. We arrived at midnight so can only comment on breakfast. Food was fine but typical oatmeal, eggs, sausage, egg sandwiches. Shuttle at airport was a no show. Had to use Uber. Did use shuttle to return to Hertz the next day. Ok for one night. Extra $20 fee for no gods reason added to bill for each room.
We appreciate the feedback, PK839.
We're happy you had a pleasant stay with us despite our bedding and shuttle service not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward.
We do hope to host you again soon for a more positive experience.
Location near the airport is perfect (shuttle is a bonus), employees were extremely courteous and helpful. The rooms are great size, especially with the living room area, and everything was clean. Great stay!
Thanks for the wonderful review!
Its fantastic you had such a lovely experience at Residence Inn Salt Lake City Airport. Were thrilled you enjoyed our prime location and proximity to so many of the citys best attractions.
Were looking forward to sharing another amazing experience with you soon!
It was just terrible, from breakfast to staff I was not IMPRESSED, I hope they just realize it's horrible to be this ruse to paying customers, I usually love Marriott this one by far is a hit or miss .
Really nice, clean property close to the airport. Was undergoing some major renovations when I stayed, yet the whole property was nice and quiet. The beds were super comfortable and the breakfast spread was right on the money. It was a great place to stay before carrying onto Idaho the following day.
Only downside is that the airport shuttle is shared among a group of hotels and it took over an hour for the shuttle to pick me up from the airport because they were just so incredibly busy.
❤️Love the Residence in Salt Lake City❤️
Left a horrible experience at another hotel where someone went through my belongings and took a significant amount of money so I left.
Residence Inn. Great experience, great staff and felt very safe. The minute you walk in it’s very clean updated with lots of natural light in the lobby. Great courtyard area with tables and grill, tennis, indoor swimming pool and well equipped gym.
Only down side is I have a service dog Medical alert not emotional support and both the young lady and her manager Insisted that this hotel charges for even service dogs I showed her that Marriott doesn’t and it’s part of the American Disabilities act and she said she would have to speak to her manager. I was charged $100 and I’ve been here two days and still no word from her manager.
Other then pet hiccup it’s a wonderful place to stay. The kitchen is well equipped and the room is very comfortable and spacious.
